Tires Plus

"Had a nail in my tire 2023 Altima. The salesman quoted me a price for the tire but I found it cheaper at another store (and was ready to leave). They did match the price of the tire but had to order i and it would be delivered later in the day. While driving home waiting for the tire to arrive at the store, I noticed they set the tire pressure at 36 (owner’s manual reads 32)..When I received the call that the tire had been delivered, we set an appointment for installation. On the phone, I asked them to set the tire pressure at 32 because it was set at 36, I was informed they would do this by the salesperson. After installation and I paid, I reminded them the tire pressure is 32 not 36. They told me the four extra pounds will help my driving. I reminded them the tire will expand when it is warm, and it will be around 37 or 38. The shop guy asked if I live around here? I said, “yes.” He said, “come back in the summer and I will adjust them for you.” I said, “why do I need to make another trip here?” In addition, I informed them, “you guys know tires are not to be over inflated .” Again, I insisted the tires be set at 32 and informed them the owner’s manual and the door panel reads 32. They told me their policy is to set smaller tires at 36. I insisted to have the tires at 32lbs. The employee went around the car with a tire pressure gauge and informed me the tires “are set at 32.” I left the store and the tire pressure indicator read 36. I took a picture of it and returned to the store. I requested the tire pressure be set at 32lbs. I was told to pull to a garage door so they could be adjusted. Suffice it to say, they set the tires at 33lbs. Not a good experience and I will never recommend this business to anyone."

"Ethan and Darleen were amazing during this whole process. After my new car broke down unexpectedly they were kind, patient and understanding with all my concerns. They went out of their way to make sure I understood all the things going on and had a complete overview of everything. I won’t be going anywhere else!"

"We found a flat tire on our way out of town for Christmas. We anticipated waiting well over an hour, but they got us in and fixed us up. We were in and out in just over an hour! Considering it was Christmas Eve, we were even more incredibly grateful. They were even super accommodations since we had our pups with us!"

"Bad customer service! Their website says they're open till 7pm Monday-Friday but on Wednesday night we tried calling multiple times around 5pm to set up an appointment with no answer. Instead we set up an appointment online for Thursday at 4pm to get flat repair. My son showed up around 3:45 & the lady told him they canceled the appointment for the tire because they close at 5 and they won't have an opening until saturday. Again, the website said they close at 7pm AND NO ONE TOLD US THEY CANCELED OUR APPOINTMENT. Bad customer service and I see many other bad reviews also. Don't waste your time at this location."

"Nice & friendly customer service. They were able to get me in the same day but needed to be kept overnight. This past week had my GMC in there because for the past month it had been misfiring, dying and the air conditioner was going in and out. So they changed plugs, wires, fluid, belts around compressor & filters also did an oil change then had diagnostics run on the air conditioning. Cost was 1985.00"