Rancho Serene 9405 South Eastern Avenue, Las Vegas, NV 89123

"I’m currently living in Rancho serene at the time of making this review. Around August 2023, our kitchen sink was flooded and the floor was flooded. Thank god someone showed up to our emergency call and fix the issue but this has been an ongoing problem. Whoever is living upstairs above us must’ve thrown away their food in the food disposal and I believe that’s the problem. That’s the reason why our kitchen sink keeps getting clogged. Our upstairs neighbors have no idea but they are the problem. Please throw away your food in the trash can, not in your food disposal. That’s the reason why our kitchen sink keeps getting clogged."

"We have just moved in and during this time I have seen an excellent organization, excellent attention from the assistant manager and the manager as well. also the man who performs maintenance in general. The atmosphere is calm and relaxed. Thank you - From a verified resident on ApartmentRatings"

"I haven't rented an apartment in years. I've recently become the caretaker for my father, so the move was inevitable. Kimberly has been beyond amazing. She's kind and very patient. She has been extremely helpful, every step of the way. No matter what I need, she has been very accommodating. Customer service like this is hard to come by. Thank you so much Kimberly!"

"Pros the area is convenient for non drivers Negative , they will offer different rates for the same apartment, their is a massive bug infestation, homless every where, no security, they refused to help out when there was a stalker on our property. The washer and dryer area smells like egg farts . Everyone that works the desk is clueless. Also the pool was shut down by the health department."

"DO NOT MOVE HERE You will regret it. Unresponsive management. Try to request service, and they wont schedule it since they always forgot. Roaches everywhere. Broken cabinets. No response from management, since they operate the place like slumlord would. Everything is falling apart, the a/c units are about 30 years old. Broken gates too much in disrepair. Broken down, unregistered vehicles everywhere on the property. Homeless people rummaging through the trash and sleeping nearby. No security. Police holding guns outside at 4 a.m. ? Still want to live here? This property is operated solely for the profits of an out-of- state owner. You will get a surprise bill should you ever move, for thousands of dollars for normal wear and tear. Promotions for the management for shafting the tenants. Nothing but corporate Greed."