Desert Ridge 7055 East Lake Mead Boulevard, Las Vegas, NV 89156

"I have been publicly critical of the leasing office both before and in the early stages of the transition to new management. Under new management, Evy left a comment encouraging me to come into the office to discuss my grievances, and I did. She took the time to sit with me patiently through every detail without ever appearing to be scripted in her responses. I left the office feeling confident that she genuinely cared to establish a positive relationship between the leasing office and the residents. Since then, a couple of our surrounding neighbors have been quite disruptive. I have gone to the office multiple times due to frustration and each time I was assured that my concerns were being addressed. NO ONE in the office, at any point, has made me feel like an inconvenience despite the fact that they are busy. Lianne, in particular, has always been happy to assist me, obviously within reason. Sometimes, just knowing that someone cares can make up for the fact that it is simply impossible for every single issue to be instantly resolved. There are a ton of other residents to be responsible for. That said, since the flood that happened back in September, the office has been extremely accommodating. We were unfortunately temporarily displaced due to the damage, but they kept us in the loop throughout the process. With the exception of a few minor issues, we came back recently to a beautifully remodeled apartment. Sadly, someone attempted to kick our door in last night. It damaged the door pretty significantly, but Lianne assisted with a report and sent maintenance to our unit immediately to fix it. My sincerest apologies go out to any unit we may have delayed assistance to as a result, but for obvious reasons, it was important to have our door fixed and the gentlemen did a great job. They always do. They also took care of the other minor issues that were pending while they were here. They are always kind and more than willing to address any concerns we have. Before leaving they took the time to walk us through everything they fixed – amazing customer service. Nothing is perfect. This review is not to suggest such... only to show well deserved appreciation. Thank you, sincerely."

"Do NOT rent here. The maintenance is a joke. I requested maintenance 2 months ago and they still have not done anything. Additionally they DO NOT have a pool. If the pool has not been open in 3 YEARS, it is no longer considered a pool. They have a hole in the ground."

"Bunch of scammers. Renters be aware. If I could give these people a 0 I would. They state they are a non smoking community but they breach their own contract by not enforcing it. So if you have a condition don’t move here. They also charge you for normal wear and tear. Huge turn around with their staff members. They can’t keep anyone that actually has some damn morals. You get what you pay for."

"This place is not any different with the new management. They lied and said pools would be open after Memorial Day. No now they need a license. They lie don't move here the pools haven't been open in 3 years. Before you even think of renting here look in the back not the front. We have so many issues besides this just don't do it. Check your plumbing system first...ours has never worked right. They only want their money. You get what you pay for..."

"came in to the office to update information and was greeted with a warm and friendly smile. Tonya was able to help me in no time. She was friendly and efficient solving my problem right away! While the mangers Evy and Lianne assure me that they would be here if i needed anything. I am so glad I was able to speak with them all. They truly care about their residents"