WoodSpring Suites Council Bluffs

"Lots of commotion all hours of the night. Was on first floor, and in the first room off the entrance/exit so we heard Everytime people came or out. Letting the door slam shut all night long. We stay for 5 days for work, pretty cheap I guess. The room did have a stove, microwave, & full size refrigerator so that's a plus!"

"Totally disgusting!!! horrible experience. The toilet was gross, with no water, had a huge stain in it like someone used it and left it dirty, the floor was with hair balls, sticky and lots of dust, we called to get it cleaned but all they did was mop and put the dust and hair balls on the side. The beds were broken, the ceiling was peeling, the tv was broken, holes in the blankets. Also the hallways and elevator smelled so bad it was unbearable it says no smoking but everything smelled like cigarettes and dirt we had to cover our faces because of how bad it smelled We did not even stay the night because of how disgusting this place was and the person at the front desk seemed careless after I mentioned why we were leaving."

"Nice spacious room with 2 beds, full fridge with freezer, cook top, sink, and good size bathroom. Stayed on the 3rd floor my 1st visit which was quite. On the 2nd visit I was on the 1st floor, do not recommend 1st floor unless you are a VERY heavy sleeper. Very loud from "extended stay" guest, and the police ended up getting called for a very loud dispute I could hear 10 doors down."

"This hotel is gross, we stayed for one night and the room had a distasteful odor throughout the room, we had NO PILLOWS, shampoo, conditioner, body wash, or hand soap. The AC would turn on and off randomly even when we would keep it on “high” all night. The 4th floor smells like absolute cigarettes, I had no idea I was getting a room that was that bad!! ALSO we had to buy our own cleaning supplies before we could even shower, or go to the bathroom because there were stains and hair in the tub. I was disappointed and disgusted. That is all."

"I booked this place because it was cheap and close to Omaha but I didn't read the reviews until after I had booked. I was very worried based on all the negative reviews after I had booked my non-refundable stay. When I went to check in, (Sunday at 10 PM) the lady at the front desk was very nice. I got my key and braced myself to see a dirty floor, a raunchy bed, and maybe a roach or two. Much to my surprise, everything was clean. I pulled the sheets and they looked clean to me. The restroom was clean. The AC worked. Parking was well lit. I have no complaints. I slept well through the night and then left in the morning to catch my flight. Unfortunately I never turned on the TV or used the wifi so I cannot report on that. I rarely write reviews but I felt that it was right to dispute the negative reviews. Not sure, maybe this place has turned it around in the few months since the last negative reviews? All I know is that I did not encounter any of the negatives and was happy to have a clean shower and bed before leaving Omaha."