Bucherer TimeDome 3500 South Las Vegas Boulevard, Las Vegas, NV 89109

"I wanted to take a moment to express my gratitude for the exceptional service provided by Heidi Cole at the Forum Shops location in Vegas. While on vacation, I stopped by your store and was immediately drawn to a model in the case that caught my eye. Heidi took the time to understand my preferences, guiding me in the right direction while ensuring a smooth and enjoyable experience. Her professionalism and dedication truly stood out, especially in comparison to experiences I’ve had at other Rolex locations. I sincerely hope to continue working with Heidi as my sales associate in the future. I look forward to further interactions with your brand and am excited about the prospects of a long-lasting relationship. Thank you once again for maintaining such high standards of customer service. Warm regards, Norberto Sandoval"

"This store is amazing! Looks like a freaking museum of watches, art and jewelry. Very well curated and well arranged. Also feels airy. My wife and were helped out today by Rim B. She was amazing! Very patient with us and took the time to show us different watch options. She is also very knowledgeable with watches! In the end we ended up buying 2 watches. A grand seiko which was initially not under my radar till Rim showed me. And a two tone panthere for my wife which Rim helped us figure out which size and color, we would end up buying. Looking forward to future purchases!"

"We can’t thank our wonderful friend and watch sommelier Rim B for all the time, attention and guidance on our journey to building an amazing watch collection. Moser, Rolex, Tudor, Cartier; she knows them all and the sole focus she gives you is so appreciated. She helped my good friend here find his two tone white Skydweller and my new everyday automatic in the Black Bay Chrono. We keep returning to Bucherer for their ability to get you what you are looking for. Special thanks for the amazing managers who aren’t directly involved but work behind the scenes to ensure their team has the inventory and supports to make us happy clients! Largest watch store in the world and I travel all the way from Canada just for them! Thanks Rim!"

"It took me a few weeks to write this review, but I wanted to make sure I did! I've been to this location twice and both times everyone was very friendly & helpful. My father is 75 and bought a Bucherer watch in Lucerne back in the seventies while in the Army. He's held onto it all this time and it's become a prized possession, but we haven't kept up with the maintenance & it's been broken for several years now so he hasn't been able to wear it. I brought it in to see what could be done and the service manager Eugene went above and beyond to make sure I left with an incredible gift for my dad! Not only did he clean and wind the watch for me, but he taught me a ton about the piece & what my options were for having it serviced (since it is quite a few years old). I'm not your typical client since I myself don't wear watches or truthfully know much about them, but he thoughtfully explained and answered all of my questions with enthusiasm. He is extremely knowledgeable and patient, and you can tell he really loves what he does! At the end, he even helped me pick out a new band so I could bring my dad back a watch he can be proud of! Seeing how excited my dad was when I brought him the watch is something I'll never forget & now this is a treasured piece for myself as much as it is for him. I could go on and on about how meaningful this was for us, but I'll leave it at- thank you so much Eugene for helping bring joy to my father & teaching me about his watch so we have a new shared interest!!"