Tiffany & Co. 3500 South Las Vegas Boulevard, Las Vegas, NV 89109

"During Christmas week, I visited the store and purchased two rings with the assurance from my sales representative, Xavier, that buying through the store directly would ensure top-notch service, advising against online purchasing. One ring required resizing while the other was being sourced from New York. Though selecting the rings was swift, the payment process dragged on for hours due to purported issues with a "new system." After multiple failed credit check attempts and incorrect charges, the sale finally concluded after nearly 6 hours. It's been almost two weeks since the purchase, and I haven't received any communication from Xavier. Instead, I've received calls from various associates, including one named David, who seem unaware of the rings' whereabouts, their shipping status, and have even provided incorrect cost information. This entire experience has been a source of frustration and a significant waste of time. It deeply disappoints me, leading me to regret choosing Tiffany."

"Did a purchase online y to be pick up at this store and never felt more ignored by the staff here. Everyone is chatting, if you don’t waive them, they don’t even bother to assist you. Staff is doing the bare minimum, not even have the courtesy to offer you some water as other luxury shops! Tiffany’s should train better their SA, as luxury clients demand what we pay for."

"Made my 1st Tiffany purchase today and was not disappointed. Saw a gorgeous pair of earrings online and wanted to see if they were in stock in the store. Jeffery made me feel extremely comfortable and welcome. Decided to purchase them and whole staff was very friendly. I haven't had many good experiences with "luxury " brands in the past but Tiffany has a new customer. Thank you Jeffery. I will be back here again for my next purchase."

"My first visit wasn't the best since the representative helping us, she was rude and wasn't much help. So we came back a second time and someone else helped us out and they did an amazing job. We made several purchases and at the end the representative that helped us was friendly and helpful the entire time."

"I came in today at about 2:30 or so , we weren't greeted. And not a single worker came to ask if they can assist us. I've been looking forward to purchasing my bag today but left since noone acknowledged us. The store was not filled with customers either, the two men were laughing and talking behind the counters."