Brakes Plus

"Love coming here. They always get me in quick and keep my truck running great! I’ve come here for both changes and larger fixes including my braking system. Great team!"

"I needed work done on my vehicle and the shop that I had been going to charged me $165.00 to check things out before they would do any work. I was in a bind and they could get me in, so I agreed. They not only provided me a quote for what I had gone in for but for an additional $5k, including another fee to check my brakes. Long story short, I scheduled an appointment for a FREE brake inspection with Brakes Plus and had Nick and Team give me a quote for all of the items listed from my previous shop. They saved me almost $4k!!! And note, I didn't need some of the work I was quoted from my previous shop. I am saving the best for last. From the minute I walked in, I felt respected and was provided friendly and honest advice. They didn't give me the run around or talk shop talk. They were helpful and gave me options that I knew were with integrity. I have been back and heard them treat customers with the same care. It's not a fancy new shop but it is clean and run well with mechanics that know their stuff. They live their values, not just words on their marketing material. I felt taken care of and found my new shop!"

"Tonight we went for dinner at the restaurant in the same building as this business. I was getting my one year old daughter out of the car when this creepy dude approaches us in the dark and starts aggressively asking if we were going to park there. For reference, we parked on the west side of the lot. It really freaked me out as I had no idea who he was or what his intent was. He goes on to say he is going to have my car towed (he didn’t ask me to move, he just started with threats). I looked around and asked what he was talking about because there weren’t signs anywhere saying no parking and he said “there will be one by the time you get back” and walked away, even as I asked him what he was talking about. I walked around to the other side of the business to let them know some crazy guy was harassing people and this guy comes back in and tells me he’s the general manager. My husband comes back because he sees the crazy guy walking in and got worried. This guy, Nick Trapp according to the business card he handed me, continues to threaten to tow me if I don’t move. He refuses to speak to me and turns to my husband and will only speak to him (my husband wasn’t even inside, he was just standing in the doorway with the door open while holding my daughter) . I have to move into his line of sight to get him to speak to me, as it is my car and I am the driver. I ask him where the no parking signs are and he tells me he doesn’t care, and he’ll do what he wants. He then tells me he will tow my car and move it one spot over. It made no sense as the entire west side that I was parked on was full. Then he starts manically repeating “have a good night”. It was the weirdest and most concerning interaction I’ve ever experienced. From approaching a woman and small child in a dark parking lot to threatening to illegally touch my vehicle, I was absolutely stunned. I have the entire thing on video. (For anyone wondering, I did move my car immediately, and if he had nicely asked, I would have in the first place. I only parked there because several other cars parked there at the same time, all headed to the same restaurant as us, because there were no signs saying we couldn’t. I didn’t see him approach any of the other families though he swore he did.) If anyone from this company would like the recording, I’d be happy to provide it. I know I would be horrified if this guy was representing my shop. All he had to do was ask me to move the car because he needed the spot for his tow truck to maneuver and I would have, regardless of the fact that it didn’t make sense as the entire row was full of cars."

"Had something pretty major happen to my truck and they were more than helpful and polite. Upfront and honest as well and the price is good! Highly recommend these guys!!"