Montblanc

"First time visiting a store front in America (we are Canadian) and was highly disappointed with the micro-aggressions experienced from an employee. He immediately shot my dad a dirty look and continued to ignore us the entire time. We have spent thousands of dollars at this store and I have never experienced this type of unprofessionalism. This has left a very bad taste in our mouth and the racism is something that needs to be addressed within this store."

"Very nice staff and good selection of things you don't realize you need till you're there."

"Kudos ...and I mean MANY KUDOS to the manager (apologies forgot his name ) from yesterday 2-9-24!!! What a person!!! Montblanc needs to make him in charge of ALL the customer experience training for the company!! I had an issue with my Summitt 3 smartwatch which was not behaving smartly at all. I went to the store I bought it originally (see my reciew for that store ..also in Vegas) but the staff there literally "turfed" me to the store at Cesar's telling me I bought it there (which was not true). So I show up at Cesar's...not even where I bought this watch ...BUT this manager instead of turning me away...CHOSE to help me and told me: "I will take care of you !!!" And he did!! He spent probably an hour !!! And he did nit give up until HE FIXED THE PROBLEM!!! AND NOW HE WON ME OVER!!! I WILL ONLY BUY FROM HIM!!! THAT other store .(at the venetian)..needs to be trained....re-educated..re-profiled...or ..re-leased! I will NEVER EVER buy from that store again! Cesar's MONTBLANC MANAGER!!! YOU ROCK!!! YOU ARE EXACTLY WHAT MANAGAERS OUGHT TO BE!!! THANK YOU FOR WHO YOU ARE !! CORNELL"

"Was there to pick a gift for friend; Good selection, and friendly staffs, thanks a lot!"

"Been here couples months ago and Donald helped me with my purchase, the wallet I want was in another store and I needed for that day, so he ran to the other store to get it on time for me. I also did a phone order afterwards, he provided me with detailed tracking information and the gift arrived with great packaging. He is very professional and responsible, I would really recommend him if you need assistance from this store."