The UPS Store 2800 University Avenue, West Des Moines, IA 50266

"Very helpful and kind. March 26th morning"

"Customer service- employee 160040 was very patient, knowledgeable, and professional while assisting me. He took time to explain my options and assured he’d take care of my shipment needs."

"The guys who tried to 'help me' turned around and 'hijacked' my package delivery. Have your package delivered elsewhere! Total fail squad can't do they one job they are paid to do, and just whine to the customers all day."

"Guy working on 9/10 long hair was extremely unhelpful and rude. I was trying to return my DIRECTV equipment and he wouldn’t pack it. When I told him Directv said all I had to do was bring in the equipment and UPs would pack and send it he declined. I told him he was rude and I would go to a different ups store. He was happy I made that decision then yelled at me as I was leaving aww I’m rude for not packing your equipment. I went to the UPS Store on Westown and received a great experience and very helpful. Avoid this UPS store iin ClockTower Square."

"I didn't like the new lady, either. No one helped me with my box, and everyone just stared. She complained about her lymph node swelling, and then said she was good at her job. Really?? Definitely no customer service here. See other reviews. Frankly I wanna work for them, cause then I don't have to work"