The UPS Store

"I love this location!! The young guy that works here is super nice and always knows what he’s doing- can’t tell you how many times he’s saved me time and money- all while being courteous! I’ve gone to other locations expecting the same service and haven’t received it. This location is hands down above the rest!!!"

"I have visited several UPS and FedEx stores in all these years. But, hands-down, this is one of the best UPS stores that I have experienced in terms of Customer Service. I had been here few times earlier as well, for Package drop-off. This time, I was here for Document printing and Notary services. The staff here is very friendly and efficient. I was helped by Lester. This guy is very talented. Great attitude, nice personality, kind and helpful, multi-tasker and very efficient in getting things completed. Larry is another staff member who is exceptionally helpful and efficient. Nice personality and attitude. In between Lester and Larry, they ensure that the customers get their stuff done without having to wait for a long time, like we've seen in other stores. Top-notch Customer Service !"

"The employee that helped me was exceptionally kind and helpful. He was also efficient in his work, and I could tell that he cared about his effort as well as the people he was helping. This kind of service feels like it’s going out of style, but I would travel a far distance to be helped by people like this!"

"The staff was trying to be helpful but apparently their manager decided to just send my package back to UPS on Hull. Said was delivered at WDM but was sent back with no call or nothing. So why the heck did I pay to have that location to be my access point to have my very important insulin pump parts and materials just to have the manager say’ don’t want it here’ and then I have to waste another two hours of time there and back to get my stuff. That guy just needs to leave cuz he has done this to me before and can’t believe I paid for service to have it be my access point and he just said nope don’t want it… and it was even there full day so he can’t say I didn’t pick it up fast enough. Your staff if only reason you’re in business still."

"The corporate headquarters must have decided to fire the rude employees! The gentleman who helped me this morning opened right at 8:00 AM. He was friendly, helpful, knowledgeable and efficient. He even professionally packed my clock at a reasonable rate! I had a terrible experience with FedEx loosing very important documents and never caring or finding them! So if this arrives, UPS is my new “Go-to” shipping company! Wonderful experience so far."