Donner Lake Realty Inc.

"Donner Lake Realty is exactly what you would expect in the Truckee Tahoe area, good people, friendly, helpful, and no nonsense. Highly recommended by a long term local."

"Crystal of Donner Lake Reality was great to work with! Quick and professional response! Thank you again!"

"Our rental was at the Westshire lodge #006. This trip went from optimistically good to very bad to great. Initially my review went from 5 stars to 1 stars. The reason being was because there was an issue with the septic tank. Mind you that we were only aware of this issue a few days before our booking. After waiting for the green light the day of the booking, we got the green light for our stay. The house itself was amazing. It’s literally as seen in the photos so this house will not disappoint! Unfortunately for us the septic tank no longer worked so we forced to leave the house the next day. Very inconvenient and upsetting as we had already settled in! Now the reason Why I’m giving this a 5 star rating is because of Crystal, who was amazing in handling the whole situation. For the inconvenience she provided us 2 homes to accommodate our stay within a matter of minutes. Mind you that there were 18 of us and I had family who came from out of state. She allowed us to stay in our original rental so that we could at least utilize the dock since we had brought 2 skis with us. Even though the 2 houses were on the opposite site of each other and did not compare to our original home, it did provide us a bed and a table to eat. Overall my family and I still enjoyed our stay at Donnor lake even with everything that was going on Crystal was professional and amazing throughout the whole process and my family and I will definitely be back in the near future."

"Our last transaction was so dissatisfying that I would not feel comfortable ever doing business with this company again. Instead of working with us to find a resolution to a small amount of pet damage in our unit (urine on carpet), we were charged an exorbiant amount of money. When I contacted the realty office to try to work out a compromise, I was treated with rudeness and hostility. I was told contradictory information on multiple occasions. When I pointed this out, they took no responsibility. It is very disheartening to trust a company and in return get completely taken advantage of. Would not recommend whatsoever."

"Rented a lake-side home through Donner Lake Realty. The staff responded rapidly to some immediate issues with the house which helped assure that we had a great stay."