Billiard Factory

"We have been here a few times now for their expertise and selection. Shopping here is a personalized experience, whether you spend a little money or a lot of money and we've learned a lot about cues and tables. We have purchased a few average cues here and were pleasantly surprised that they also carry highly specialized carbon fiber cues at fair prices. Definitely the go-to place for anything related to Billiards!!"

"Needed a dart board. Gentlemen who took my call prior was helpful, was just as good in person. Honored an old sale price and explained everything very well. Extremely helpful and friendly staff, great selection of game room style games, furniture ect!!!. Check em out if your in the area."

"I haven't played pool in ages, but I picked it up again & decided to invest in my own cue this time around. I shopped them online, but I am the kind of person that likes to try before I buy or at least see what I am getting. There are a couple of shops in town for billiard supplies, but I ultimately ended up at Billiard Factory & I am really glad I did. They had a great selection of cues & tables at all different price points. And, they let you play a bit to test them out. Robert R. was really helpful not only with the cues, but with all my table questions as well. He helped me pick out a case for my new cue in order to get a combo discount. I am a few months away from diving into a table purchase, but I like that they customize the felt, deliver and set up, and include all the accessories. Great customer service and great selection."

"NEVER EVER AGAIN BAD MANAGEMENT AND SALES The table I bought is beautiful. It's exactly what I wanted. It was a great experience buying from Billiard Factory. I met with Agnes who took great interest and care while helping me decide on a table. Her energy and focus are a force to be reckoned with. Outstanding! The day of delivery the installers arrived on time. Bradley and Ronnie don't just deliver and install. They are artisans who know exactly what they are doing. They way exceeded my expectations. They are both personable and professional at what they do. My mind was put at ease throughout both the sales and delivery process.. To Agnes, Bradley and Ronnie Thank You! "I'll be back..." Sincerely, Steve Spurgin"

"My wife always wanted a pool table but never had the space for it. Moving in to our new home we realized space was available for a game room. Visiting the Billiard Factory in Henderson we met with Robert who was very helpful. The Olhausen table was the one we liked and purchased. The table was delivered and setup with some backup folks. After using the pool table, a friend mentioned the drawer was not closing flush to the table. My wife noticed one of the pockets the felt was starting to wrinkle. One of the pockets when the balls would fill it up sometimes a ball would drop out. Called Robert and he sent Bradley out to take care of everything under warranty. He went over every part of the pool table and took care of the issues we had. The drawer needed parts and he said the slate was slightly out of alignment. While waiting for parts in the meantime, we installed a billiard table light Robert had ordered for us. Bradley and Ronnie returned later and took care of the drawer, stretched out the felt, leveled the slate and aligned the table under the billiard light and answered all our questions. We are not experts with pool tables but feel very comfortable that the pool table was done right by Bradley and Ronnie. They said you would notice the difference playing and they are correct about that. We are extremely pleased overall and really enjoy our first pool table. We stop by the Billiard Factory store all the time checking out stuff. Thanks to the Billiard Factory team. Dan"