Queens island urgent care 449 Kapahulu Avenue, Honolulu, HI 96815

"The entire staff at The Queens Island Urgent Care at 449 Kapahulu was outstanding! The medical Admin who checked me in was friendly, and ensured privacy was maintained as she asked me questions. Not one problem with accepting Medicare and Tricare for Life insurance. My MA was courteous, friendly, professional, and efficient. Dr Black was patient, thorough in probing symptoms, thorough in ruling out various infections, and explained everything in detail. The waiting room was large, clean, and quiet. The exam office and nurses/doctors station were clean and organized. My prescription was electronically transmitted to the pharmacy without any problems. My sincere thanks to the entire staff at this office."

"Urgent Care Clinic - Kapahulu, is just the place to go to when you’re on vacation or in need of medical assistance when your personal doctor is not available. We have lived here for a very long time and, of course, we have our own physicians. However, Urgent Care is needed occasionally. This clinic is exceptional in my view. My wait was minimal. The interaction at the service desk - with Christofer - was efficient and friendly. I saw Dr. Black after the intake nurse took all the usual vitals. Dr. Black was just excellent: he examined my malady skillfully and was at all times professional while still being accessible. He addressed all my concerns and I left the clinic feeling informed and hopeful my recovery would progress."

"All of the staff were very professional. Dr Black was thorough, competent and empathetic. His discussion with me and his discharge notes/summary were very helpful. I was very happy with how I was treated and will gladly return if I need to."

"Front desk people were nice, however, this clinic charges $300+ just to be seen without insurance and they didn’t help me at all today. Came in with severe throat pain, swollen/painful lymph nodes that were throbbing like a heartbeat and can barely move my neck around due to the pain from the lymph nodes. My body obviously has an infection, yet doctor refused to write me antibiotics and told me to wait 48 hours until my throat culture results come back. So basically, I’m just supposed to be in miserable pain for the next few days and MAYBE then I’ll get some type of treatment. Was told it’s just allergies, but I know my body and I know it’s more than just allergies. I asked the doctor to please help me with a steroid shot, antibiotics, SOMETHING to help with the symptoms. (But they acted like I’m asking for pain meds) so doctor finally prescribed me lidocaine throat wash, but told him every pharmacy on the island is out of stock for months. (I’ve had persistent sore throat for weeks now, so another doctor tried to prescribe the same but all pharmacies are out of stock) and that’s the only thing he tried to prescribe me during my visit today after asking for some type of relief. Very frustrating to spend that amount of money to literally get zero helped and not be listened to. Now I’m going to have to go to another doctor, pay out hundreds of more $$ just to been seen and hopefully prescribed something that will actually help me feel better. So with all of that said, I do not recommend going here! Avoid at all cost, they’ll just take your $$$ and then let you figure it out on your own."

"My wife took me to this urgent care yesterday after having significant pain in one of my feet and could barely walk. The front desk people were very efficient and pleasant. After a very short wait, we were taken to a back room. The medical assistant was also courteous and efficient. Dr. Black came in, examined me and came up with a plan that covered a couple of probable causes. He started with an X-ray to rule out a fracture. Then he called in some medication, I got a shot, and a special shoe to wear. Dr. Black said if I didn’t feel better by Monday to go to my PCP or come back in. He was very respectful, professional, and knowledgeable. My wife and I have used this urgent care several times over the years and invariably have had the best care each time. I would recommend them to anyone who needs their services. Thank you Dr. Black and staff!"