Arizona Charlies Decatur 740 South Decatur Boulevard, Las Vegas, NV 89107

"The customer service here is great as far as assisting in a timely manner, but once we entered our room. We noticed after setting our luggage down, that there was yellow spots on each of our beds, there was stains on the pillows, so we called the front desk, and let them know what we saw. They sent a gentleman up here to deliver new pillowcases, we had seen blood stains on the pillows, red marks on the pillows, and also a black mark that I’m not sure what to identify it as. After informing the front desk, on what we’ve experienced, they sent the same gentleman up here to provide us new pillowcases and new sheets, we asked if they could have someone to come up here to make the bed over again since it’s dirty. I was informed that housekeeping is off, and that we would have to make our own bed and wait till the morning time for them to assist if we wanted to wait till then. I am highly disappointed with what we’ve experienced, we were offered a suite, but as we told the front desk, our children are asleep they did not contact us back until midnight when we informed them about this at 10pm. Respect the fact that we paid for our night here, and hopefully the manager will compensate us for another night. Again, I am very disappointed, especially being that we have a family member who owns a station casino so we know how it’s supposed to be as far as customer service, cleanliness and presentation."

"Well how should I start this I had a nightmare of a move so we found our new apartment however it would not be available for another 10 days and we have to already be moved out at where we were staying ASAP so what to do? We went and checked weeky hotels motels Apartments whatever and we also started checking hotels because of you know if you're from Vegas hotels motels are usually cheaper during the week and more expensive in the weekends. So between me and my roommate we were looking almost at all the websites and we came to Arizona Charlie's Decatur first of all Arizona Charlie's is one of the most casino that we go to because it was near where we moved from and have always found the staff very friendly and very helpful so we decided to take that route we booked Arizona Charlie's for 11 plus days and spent money that we didn't have on a hotel when we checked out our room for the 11 plus days including food breakfast lunch dinner came to about $1,100 - the day that we checked out was the day that we were scheduled to move into our new apartment on Tropicana and Decatur. Everybody was very nice at Arizona Charlie's Decatur from the front desk to the casino people to housekeeping I would love to say thank you very much for making our Nightmare move a little less nightmarish! Great job on your staff Arizona Charlie's they should be commended"

"Internet is the worst and you can’t even open anything. You will have to upgrade and pay to get a better connection which is limited to one device and expires in 24 hours. Good internet connection should be a basic standard for hotels."

"Babe......if you want to get lung cancer in one day, this is the spot. If you never smoked and always wanted to try... This is the spot. Don't even spend your money on cigarettes. Just step in this place. This would have been great location had it not been for that. I literally hated walking through their lobby. I even checked out the night before because I couldn't wait up until morning. The smoke was coming through the vents when I turned the AC on, It was horrible. Management get a better ventilation system, build a smoking area outside. I couldn't even play the slot machines. I had to go to another hotel just for that. Lastly my pillows smelled like pee."

"The staff were very accommodating and courteous...and having a Dunkin Donuts on the ground floor ( just off the casino ) was definitely a plus. In all honesty, we rarely ran into any other hotel guests on our floor and hardly even heard any other patrons, which in and of itself was somewhat surprising to me and my wife. We liked the room, had easy access to parking and were quite near to many restaurants and shops, all of which was a plus. If you're looking for a quiet, comfortable and affordable room, give this place a try -- we were definitely pleased with our stay."