Verizon

"Very poor customer service and unhelpful"

"Reg is the best sales associate i have ever had. this man saw me drop my bag outside and ran out to pick it up. 10/10 give that man a raise!"

"One of the worst Verizon stores. I've been 3 times this store, but everytime new faces there and regret my visit with poor services. Today, I went there just to drop off my old phone for the trade in ( must be an easy visit like Amazon nowadays), but they tried to send me UPS store with the reasons not clear. Verizon company has worse return procedures than UPS to receive their VERIZON Phone. Nonsense! Maybe they don't like to spend their vaulable time for free service. I had to go a UPS store and dropped it with a pleasant service. Hahaha."

"Manager Lindsey is the best ! Very knowledgeable and helpful. Some of the other workers, though, need to learn to use their indoor voices when talking with patrons as their loud voices are very disruptive to other store patrons who are trying to work with their representatives. Overall, though, the best Verizon store on oahu."

"Past experiences have been amazing. However I was told when I ordered my new phone I could come in and the staff would help switch me over to my new phone. When I went in today there was an available sales associate that was no help at all and was extremely reluctant to even help me put the screen protector on. I understand being short staffed but if someone is available please be there to help. If another customer would have came in I would gladly step to the side and allow them to be taken care of. Overall just very annoying and a waist of everyone’s time."