American Access Casualty Company 2030 East Flamingo Road, Las Vegas, NV 89119

"Worse company ever! Lets see what they say when the BOARD DIVISION OF INSURANCE, sends them my complaint...this is where everyone should call or submit a complaint...very easy...any injustice, lies, or changes to policy that doesn't look right, these people will look into it."

"Thank you Adriana ! Someone hit the back of my car and your insurance company "American access casualty company" or Kemper was fast and efficient with getting my car fixed and paying for a rental car for me. Thank you so much for your help and your kindness on the phone."

"This company is absolutely trash!! DO NOT USE THEM WHATEVER YOU DO. we need everyone together to put this business under because the y don't do anything!! They literally lost my car. For 4 days!!! And refuse to get back to me. I wish I could give them a negative 10 star rating. Because they don't deserve even zero stars. My first accident and it's been a nightmare. Screw this company and the people that work for it they don't care about you, they will easily take your money though."

"This insurance is the worst ever. The claims adjuster treated me like a criminal when my car got stolen, she called me after hours just to tell me that she had to make contact with me which was backwards. My car was found four days later, I called the claims adjuster to notify her because she told me to let her know if my car had been found and she’s no where to be found. I called roadside assistance to come and tow my car and I was told they weren’t open yet! What the “F” am I paying for roadside for if it’s NOT 24/7!!! My car sat at a car shop that they aren’t even contracted with for four days because the roadside assistance rep told me to take it there. They owe me money and do you think the claims adjuster reached out to tell me if they have processed my money for reimbursement? HELLS TO THE NO!! Do Not Use American Access Casualty or “Kemper”."

"My local agent paired me with, American Access, and I had them for years! I left ins. agency when they started making several mistakes, costing me $$! I would still choose American Access, they were the best and least expensive of all! I just called them in Dec. to help me with an old issue and it did not matter that I am not insured with them! Nancy resolved my issue in a matter of minutes!! I love American Access and Nancy!"