Pottery Barn 13935 South Virginia Street, Reno, NV 89511

"Do t ever order anything from pottery barn on line you will not be able to cancel or get your money back if you change your mind ! It’s a third party from another country ! Pottery barn does not stand behind their products or their costumers! I will never order anything like bar stools or furniture from their on line again !"

"Not bad, bout ok service from the lady in the back. Definitely not excellent. Not being able to check out wood samples in which I drove out for lost you a sale. There is no reason to help give your store credit if your not fully helping the customer, it is easier to order furniture online."

""I stopped into the store today, very beautiful furniture! I was with my cousin when an older woman with black hair came over and asked us if we worked which seemed like a weird question but both my cousin and I proudly said yes some volunteer work as well as apprenticing at unr she then continued to be very very rude to my cousin and I even after we appologized for sitting on her couch I tried to explain to her that we where just trying out their couches and we where not "ruffling or ruining" anything. She then persisted in kicking us out. Even after I apologized more than 3 times. Would not recommend coming here. Very, very rude and judge mental staff. And while we were leaving, she told her friend that she didn't need "nasty teenagers" all over the stuff. So!! Don't recommend it! This is the review my granddaughter had of your store. We are new to the area as we just bought our first home in South Lake. Your store was recommended to us from our new neighbor as your design crew did his entire house. The treatment you showed to the children of our family will not go unnoticed . We wish you luck in your business endeavors but will certainly be taking our business elsewhere as will our family and friends. Judging by your previous reviews, you are aware of the problem and suggest you address it."

"We bought several pieces at Pottery Barn Reno and worked with Sharon. She has been nothing short of amazing helping us order our living room furniture and setting up several deliveries. It was a great customer experience. Thank you, Sharon! Love, love all the pieces we purchased. Our Big Sur sectional is officially the favorite hang out spot for our family. Modern, so comfy and great quality."

"Too boujee for Reno; kind of furniture store you usually find in New York or Vancouver. Pottery Barn is one of my favorite stores. It’s a little pricey; nevertheless you get quality stuff with great design."