Staples 10350 North McCarran Boulevard, Reno, NV 89503

"I have been coming to this Staples for the past year or so to make prints for my small marketing and graphic design business. Every single time I came in, even when I wasn't in the best mood, Jasper always managed to put a smile on my face as well as everyone else's! I see he gets plenty of praise, but I had to add my review! He never fails to provide the most excellent customer service while efficiently completing tasks and cracking a few jokes while he's at it! What truly sets him apart is the sincerity of his kindness! He is undoubtedly a top-tier human being! #JasperFromStaplesFanClub!"

"I was helped by Jasper, the Print and Marketing Service Supervisor. He was patient, kind, and funny -- and delivered the best service EVER when printing my difficult two-sided, Holiday letters. He's a great asset in the area. I hope you will double his salary! He made customers for life!"

"This was my first time here doing some professional printing and these guys are amazing!!! Jasper is the best his customer service is on point and helped me sooo much. THANK YOU JASPER!"

"Tim is the manager at the Reno West McCarran Blvd Store and he is so friendly and helpful and went beyond to help me. I had purchased 2 boxes of 24lb paper for a new Epson color printer 90 days ago using my rewards for the full price. It would be my 1st color printer and I purchased it at a different retailer not staples. Needless to say the Epson printer did not perform well and I tried a Cannon color printer and it didn't do well either for the research project I was working on. So I returned the printers to the other retailer and decided to keep using the HP black and white laser printer I had purchased several years ago at Staples that works great. I went to staples to return the 2 boxes of 24lb paper to exchange for 2 HP toners for my black and white printer. It would be an even exchange, ironically the same prices. The clerk did a return, but it wouldn't give me back my rewards to use for the 2 HP toners. That was when Tim the manager stepped in. He and his inventory clerk worked 1 hour trying to go through hoops around their system to make the exchange. The store recently got a new system this year that does not do exchanges only returns then purchases to make inventory easier. Because the clerk had already done the return it wouldn't let Tim do another return to get a gift card to turn around and use for the toner. My rewards had expired so that is why it didn't give them back to me to use for the toners. Eventually Tim and his inventory clerk got it work. He was fantastic, patient and applogetic it took so long and he worked so hard to make the exchange for me. Techniquely I guess he didn't have to make it work since the rewards had expired. Thank you so much Tim for having such great customer service and finding a way to do the exchange. I will always recommend the Reno Staples on West McCarran Blvd. Great job!!!"