Valvoline Instant Oil Change 3650 West Sahara Avenue, Las Vegas, NV 89102

"I can’t fathom how such businesses manage to even stay open. Went in to get a full synthetic oil change, a trans flush, and t-case service. The lady said no tho simply because I wouldn’t give them all of my personal information for them to sell i.e email, ph #, address. I’ll gladly take my business elsewhere! Oh, and thanks for getting my car all oily, lady!!"

"Don't bother going here after 4:30. The crew will fabricate any excuse to not work. They told me they just used the last filter size for my vehicle. It's a common filter size. I called 20 minutes later to ask if they had that size in stock and they said yes. They sent me to the location at Sahara and Buffalo. Great service there, even close to 6:00 closing time."

"Eric was our serviceman today at your West Sahara location. He was competent and kind . His staff were great as well. We love how they did the additional checks on lights and gave an overall review of what you may or may not need. No pressure. We also love that you got to stay in the car. This was the best experience we have ever had getting an oil change! Coming back for sure."

"Quick and painless. It's a bit more expensive than a few other places, but the price of everything has gone up. From my experience here, they do a good job and don't try to rip you off. They have many checks and double checks in place so they make sure the oil plug and everything else is put back and correctly tightened. I appreciate that!"

"I went here for two specific reasons. I have a 2005 Chevy Tahoe that is four wheel drive. I usually change the oil and filter myself but the suspension and drive line hadn't been greased or gear boxes checked in two years. I saw on their website that they would do these things if requested. I asked the guy that got my information to please let the lower bay tech know that I wanted those done and he said told me there was nothing to grease. I told him that I had greased it myself and there are 11 fittings on the suspension and steering and on the front drive shaft. I don't know about Chevy trucks after 05 but I worked at another quick lube for about 10 years when I was younger and all of them have that setup. He said to tell the tech when I pulled in. Once again I was told the chassis was sealed and I told this tech the same thing. He got a little snippy and told me it was sealed again. I said I would show them the fittings and was told I couldn't for insurance reasons. Then I asked about the gearboxes and was told that they wouldn't check them unless I paid for the services which runs around $100 each. I just gave up trying to deal with them. I paid something like $90 for someone to only pull the oil drain plug and replace the filter. I contacted their corporate office, which I almost never do, and told them the issue I had. They said it would be taken care of and the store manager would be calling me in a few days. That was around 2 months ago and nobody ever called. I don't usually leave bad reviews but in this case I had to explain the techs jobs to them and it still wasn't done and corporate failed to resolve the situation. I'm not upset with them but I won't use them again. I tried to download a picture of the fitting locations but it won't transfer here for some reason."