Smog Busters

"Just left. I think it took a minute. Excellent service and the tech there was very friendly. I’ll go back next year."

"Ryan has the best customer service skills I’ve come across in a long time. He was fast, efficient and even funny! Thanks Ryan, I’ll bring my other car here too!"

"Went here this morning to get our smog checks done for both vehicles. No line, no wait & fast. The two guys working here were friendly & nice. This is our second time here at this location and we’ve never had a problem. If you’re paying by credit card, there’s a $1 processing fee. If you want, you can also have them do your vehicle registration if there’s no changes to your registration. I passed as we were headed to another appointment after our vehicles got smog checked. Will definitely return next year to this location."

"For a Saturday morning, it was quick and painless. No wait and the technician was extremely friendly and helpful. I didn't mind paying the extra fee to pay my registration as well. A one stop shop that took less then 10 minutes and I don't have think about again until next year."

"I have huge ethical and philosophical issues with being compelled by the government to pay for a service from a private business. That is where my experience with this company began and they managed to make it worse. I found a coupon online for this particular company and grudgingly drove to this location to get the test. I am from WA where an emissions test is required every two years. The stations are set up by the state and there is a set fee for all of them. To be upfront, I wasn't a fan of that either but NV has made it worse. The fact that they can determine their own rates here smacks of government collusion. This is an industry that exists entirely due to government mandate with apparently very little in the way of rules or regulations. When I pulled up, the tech came out and without saying much started connecting the test equipment. After it was done he handed me a bill. I advised him that I had a coupon and he was visibly irritated. He scolded me for not telling him this upfront. I guess I could have but since he so brusquely went about his job, I opted to wait until the point where I paid for the test. He complained but went back and change the price on the bill. It was still higher than the coupon. I asked him if I was being taxed on this mandatory service. He then advised me that there was a fee for not paying cash. Several thoughts here: First; I'm avoiding cash like the literal plague during this pandemic and I was under the impression that most businesses were doing the same at the urging of the government. Second; I worked as a territory rep for a large credit card company for several years and it was absolutely against theirs and every other credit company's user agreement to charge a fee for using a card. Doing so gets their ability to accept credit cards suspended. Third; he just scolded me for not telling him I had a coupon at the beginning of the compelled service but he apparently felt no need to advise me that his organization's breaking of their agreement with the credit company was going to cost me more. You decide, is this more ironic or annoying or just annoyingly ironic. Since I'm already annoyed, I'm going to venture into "Karen" territory here a little bit. There was a sign on the window requesting tips. Here are my thoughts on that; I worked for four years during my 20's as an airport shuttle driver in Seattle while I was going to school. I carried a lot of heavy luggage up and down flights of stairs for people who often didn't tip very well. Luckily, a lot of people did tip well and I made a pretty decent living for a college kid because of that but the point is, I worked very hard. I am irritated with the notion that I must tip everyone who hands me a to-go bag across a counter these days. I did it during the total quarantine period to try to help out my favorite restaurants but I generally don't as a matter of principle. If I hauled a few hundred pounds of luggage for a family from their home or apartment to a van, loaded it for them, entertained them while I drove them to the airport while making multiple stops around the area as it was a ride-share service, got them to their flight on time and unloaded all their luggage for them and then got a $2 tip on a bill that was often over $100, I know from whence I speak. That happened more times than I can count. If you want a tip from me, either get my order right, my food to me in a timely manner and keep my drink full or throw me a significant extra with that takeout order or I will tip low or not at all. I feel like I'm overly understanding with places I like. I gave a full tip to a server who screwed up my order twice on Saturday and ultimately didn't even bring me half of what we ordered. I really shouldn't have but it's a place we usually love. Those are just my general rules for tipping. If I'm having to pay for a service that I'm forced to get because the government colluded with your industry, I'm sure as hell not tipping for that. If you want a tip, go do something honorable and do it well."