Meineke Car Care Center 500 South Buffalo Drive, Las Vegas, NV 89145

"Worst place ever! Headlight did not replace and charged me 420$ some dollars! I want my refund! They gave my car back with duck tape wrapped around it!!!"

"-1 star! It’s a horrible shop! They didn’t even put the right hood cover for me. They gave me different quotes on what was wrong with my card! Last time got over 3,500$ now almost same things. Then it’s alternator. Then it’s this then it’s that. Then they see they can’t squeeze any more money. They then said it’s a tube. Funny because when I went to drop car off no battery light on. Now battery light is on, when u turn on a/c the battery light goes off and car engine accelerates. Insane. This company is the worst!!! Not even the same battery!! Such a joke! Need to contact regional manager!!"

"Bad experience whit this place they told me that they were not going to charge me the inspection if I do work with them They didn’t clean the area they work to make sure there is no more leaks (please don’t tell me is leaking from rack and pinion because it wasn’t liking this much) now I’m here Sunday tighten wheel and caliper bolts and make sure is clean to see if there’s power steering oil leaking because there is stains going towards the back of the truck the day I supposed to be on my way to my road trip they don’t open today to take it to them to fix the problem I’m just mad because I paid them 1500 just for two hoses and wheel hub and they didn’t make sure everything was safe to drive please don’t waste your money in this place"

"Hello, I am reaching out in hopes for some sort of refund as I have on and off been having my car worked on by this location as well as the location #2532 for approximately a month. I originally took it to #2532 for an oil change, a tune up, and I knew my power steering pump needed to be replaced. Fast forward to me picking up my car, I was handed the keys without a test drive being done as it was a few minutes past their closing time. The car felt okay for the five minute drive to the grocery store but the service engine light came on immediately when I turned it back on and the steering became very rigid again almost causing me to be hit by a car. I immediately took it back the next day and they confirmed it was a bad power steering pump that had to be replaced again. I also found out the first mechanic that looked at my car never did an initial inspection of the vehicle the way Meineke claims they do. After having that replaced, I left again and everything felt fine for a couple of days until I was leaving a parking lot and my steering once again became very rigid and the battery light as well as the emergency brake came on. I managed to get it over to location #2854 who confirmed the serpentine belt had come completely off the engine which leads me to believe the first location I went to did not properly install the second power steering pump they put in there. $550 later they replaced that too and I was back on the road. Now fast forwarding to today, my car is once again at location #2854 because the serpentine belt is completely shredded. All of these events have caused a good amount of stress, worry, as well as lost wages as I use my vehicle for Uber and that’s how I’m currently making a living. I understand Meineke will not assist in lost wages but I’m very much hoping for some sort of refund as between these two locations, I’ve spent close to $2500 in repairs so far. I understand the belt they’re probably going to have to replace today will be under warranty and I probably won’t have to pay additional but that is so far from beyond the point to me. I shouldn’t be having to take my vehicle in this many times after having initially paid so much to already have the issue fixed."

"I used to go to this place all the time and they were good. I would pay around $66 for an oil change but it came with a free diagnostic of the vehicle which was always thorough and accurate. They had 2 sweet ladies in the front earlier but recently there's a new guy there who up charged me for the oil change about $80 plus. Then he stated I needed brakes and rotors all the way around badly. Which I knew was not true because I had changed them recently myself. I used to go there for the free diagnostic with oil change but I will never go again because now I can't trust them."