The Car & Truck Guys

"I took my car for servicing at The Car & Truck Guys. I did not have an appointment. As I walked in the office, I was greeted in a friendly manner by Crystal. After hearing my concerns, and going over the service in detail, Crystal assured me that my car will be serviced that day. The waiting time was shorter than I anticipated and so was the final invoice. I will continue to take my car there for servicing. I kind them to be friendly, trustworthy and professional. Also, I could not help but notice a Bible in the Receptionist area not outdated magazines. Thank you Crystal for making my day pleasant. God Bless all of you."

"Crystal and crew gave a good evaluation as to the fixes my Mazda needed. No pushy sales tactics. This shop has earned my trust!"

"First time at this shop, Sahara and Buffalo. Had a complete brake job done. Very courteous and pleasant,Top-notch customer service. I Highly recommend. I will definitely return when the need arises."

"Josh was a pleasure to talk to and had great customer service! Money was tight due and he was able to work it a great price for me! Great and fast work on getting my engine back up and running before I could even make time to pick it up! Highly recommend!"

"My recommendation. Go elsewhere. I have since taken my Ford F150 to Car & Truck Guys 3 times since the new management took over. My family and I USED to take all our cars here. We will no longer be doing so. This review will be for the past 2 visits. 11/14/2023 Customer Concern: 1. Check front brakes 2. Actuator clicking 3. Oil Change Advisor: Mark Technician: Lazaro Price $159 to inspect vehicle Brakes were squeaking for months. Asked Car & Truck Guys to inspect brakes. Was told they were dirty. I was getting ready for a road trip and knew brakes didn’t sound right. So I emailed them to check and then asked again at the time of the pick up. Was told again they were dirty. The issue wasn’t resolved so I got a second opinion from a large chain shop. They confirmed needed new break pads and resurfacing all 4 rotors. Price $107.96 Oil Change was done. No sticker reminder on windshield so i put a reminder for next oil change and of the miles and my calendar. I also manually reset the oil change on the truck myself. Price $632.97 Labor $559.48 Part $73.49 Actuator replaced and clicking is gone. Thanks Rich for giving me the 15% Discount from the text offer. 12/13/2023 Customer Concern: Check Engine Light is on. Truck not running well Advisor: Josh Technician: Lazaro TOTAL Price $1,264.04 Crank Shaft Position Sensor replacement Several concerns on this repair. Check engine light came on after. Per the new mechanic it was a quick fix and there was a part that was not replaced properly. Price $400 FORD RE-Learn and programming Ford charges $229. Upon pick up car was running. 4 hours into my road trip my check engine light comes on. I call the shop and they are closed as it was a weekend so i Leave a message. Have not heard back from them the following Monday. I have since brought the truck to another mechanic and had the truck repaired. Price: I was able to contact FORD Service Department to compare prices on how much it would be had I brought the truck to be repaired at the dealership. Car & Truck Guys are above the price of the repair for the dealership. Speed: Car and Truck Guys was able to turn the car around back to me within 24 hours each visit. However, on both visits I had to get a second opinion and a second mechanic and shop to repair what Car & Truck Guys did not. In these cases speed was not a good thing. In fact I spent more time at other shops."