Party Nails

"Terrible experience. Went to get my acrylic nails removed. A service that I have had done in multiple salons throughout Reno costing between $10-$12. I called in advance to ask for pricing they said $15. I thought okay, it’ll save me time from going where I usually go which is about a 20 minute drive from my house since I got off work at 5:30 and most places close at 7. Party Nails is close to where I live so I thought I’d give them a try. I go and the first thing the nail tech tries to do is remove the acrylics by shoving another plastic nail underneath and ripping them off one by one. After expressing that it was painful and I asked if she could file them off she angrily agreed. This is the only way I’ve ever had my acrylics removed, by soaking, and filing repeatedly. It’s the best option, doesn’t damage my nails and isn’t painful. She disagreed, and went as far as to say that every other salon I’ve been to is “stupid” for taking my nails off this way.. hmm could it really be worse than ripping each of my nails off one by one drawing blood? I could’ve done that at home! She angrily continued to file and every time they would soak she would throw the white towel on my arms, resulting in an absurd amount of nail shavings all over my sweater sleeves. This was very obviously intentional as she did it over and over again. Finally towards the end, an hour and 15 minutes later she says it’ll actually be $20. I quickly questioned her, what do you mean $20? And she said yep this is taking too long. I’m sorry? It’s not my fault that every time my nails would soak you’d run off to do something else? I’ve never had my nails have to soak as long as they did here. Not to mention the constant gossiping. Unprofessional and a huge lack of care for the actual nails. I get this is how you get paid but value a customer and at least do the bare minimum to not make their nails look worse than when they got there. She also barely filed my nails to shape them, she didn’t clean up my cuticles and DIDN’T even brush all the nail powder off me!!! So yeah, $20 for something that normally takes 30 minutes, without any care for the nail after removing the acrylics. Like any other decent salon would do. Sad."

"First time customer, and absolutely loved my experience. They sat me as soon as I arrived, and were very friendly. Victoria was so sweet and paid such attention to detail, and made sure to take care of my natural nails. I’ll definitely be coming back!"

"The ladies here are fabulous. Awesome customer service always! They are very friendly and always willing to try the designs i bring in. If they cant do the designs i ask for, we alway come to a mutual design im happy with. Emily did my last set and she made sure that I was happy with my nails during every step of the process. I'm a very happy customer and will return every time!"

"they were friendly but the services were bad. I got a gel manicure on wednesday 5/11/2022. I woke up the next morning missing two of my nails. they had completely peeled off. I went in on friday 5/13/2022 to get them fixed for free. I went back because i thought well maybe it’s a one time mistake. it’s Monday 5/16/2022 and all of my nails have peeled off. I know this isn’t my problem because getting this same gel manicure at other salons in town, they last two to three weeks on me with no chips or issues at all. I can’t believe how bad this turned out. $85+tip so about $100 down the drain. I am so upset. i will not be coming back unfortunely."