Walgreens

"This location is one of the only FedEx drop off locations in south Reno. However you are not able to make any returns via FedEx from this location, despite having a prepaid label. What’s the point of having a FedEx drop off point if you can’t make a simple return?"

"If I could give this pharmacy no stars, I would. Maybe 1 out of 10 prescriptions are filled without problem. Usually, there is not enough medication on hand, or the prescription is filled for the wrong dosage. Sometimes I arrive to pick up a prescription only to be told it has been reshelved - after I called before I drove there to make sure it was still available for pickup. I honestly don't know where Walgreens hires these people. Do they have to take a test with the lowest score being the first hired? One part-time high school look-alike wouldn't hand me my prescription because he said I was rude. All I could tell the management (as well as the coporate office which I called regarding this matter) that he better grow up because he will come across all kinds of people much more rude than I was, and his attitude would end him up in an unemployment line repeatedly. I cannot stress enough how incompetent the staff is. Usually I have to speak with the manager to get my correct and fully filled prescription. Do not use this pharmacy or shop at this Walgreens unless you - like me - absolutely have to. Maybe hitting this store in its wallet will make them wake up and pay attention to the customer."

"I gotta be honest here, I’ve had my fair share of frustrating moments at this pharmacy. But I say that to say this; they are clearly overworked and understaffed. My frustrations are usually unfortunately a product of THESE factors, rather than any adjustable factors. I’ve seen additional staffing and every time I’ve gotten on the phone with them, or spoken face to face, I’ve had pleasant interactions. Yes, call-waiting can take days. And yes, sometimes they don’t have my particular prescriptions when I need them; but based off the PEOPLE I have interacted with, and their ability to service myself and the rest of the MANY patients this pharmacy helps, I really think that this Walgreens outputs as efficiently as they can with the inputs they are supported by."

"This is absolutely the worst Walgreens ever. The staff is extremely rude and not helpful whatsoever. Walgreens advertises as a FedEx drop off and my packaged product meant all the requirements for a drop off there and they didn't want to take it cuz they said it was too heavy and they couldn't lift it. The weight restriction is 50 lb My box was 44 lb. I would not recommend this location to anyone ever."