Hello Hibachi 9410 West Sahara Avenue, Las Vegas, NV 89117

"Awful food. Awful service. I won’t be back. I picked up three meals for myself and my family. I called it in 20 minutes before arriving and still had to wait another 20 minutes. I brought the food home and my family couldn’t even eat it. They over seasoned the food. I’m not really that picky, so I begrudgingly ate it but it definitely was not good. We called to tell them about the experience and the girl that answered the phone mouthed off and refused to give her name. This place is ran by teenagers that don’t know customer service or how to make food. You can’t charge sit down restaurant prices and give out fast food quality meals and service. I notice that there are a lot of reviews that share this sentiment."

"I just ordered 3 meals to go and after waiting 45m, we brought the food home to eat it. The food was horrendous. Not even slightly bad, like I couldn’t even take more than a bite of it bad. It was drenched in pepper. My kids couldn’t eat it, either. I called to complain on 3/24 at 6:45PM as we spent quite a bit of money on this meal and I spoke with two girls. The first girl apologized and transferred me to another girl. The second girl told me her manager wasn’t in but “the food looks ok in the back to me.” …. She the said “if you’re unsatisfied you can complain through the Uber app” … WHAT?! I didn’t order through Uber. I asked her to relay the message to her manager that the food was absolutely awful. My throat is still burning from the excessive amount of pepper used to season the rice. She rudely said “okay” and when I asked her for her name she refused to give it to me. Because she was not comfortable giving out her information. … what in the actual F kind of establishment are you guys running and who in the actual F are you guys hiring? Worst service ever. Used to be best food ever but now that is terrible as well. Do not recommend. UPDATE: the owner of this restaurant replied and said my rice is how traditional hibachi rice is made. No. I’ve eaten at your restaurant numerous times before. We have spent thousands at your restaurant in fact. The meal we had tonight — like I said before — was doused in pepper. It was unbearable and physically painful to eat."

"Beautifully designed fast casual restaurant. We've ordered here at least a dozen times, and always consistently excellent and delicious. Generous portions for the price. Top fresh ingredients. Food you'd expect from a higher tier establishment. 5 star customer service - the gals at the front end owned a recent order mistake and made it right, which isn't common these days. Truly appreciated. This is a top 3 meal for us in the Summerlin area."

"Hello Hibachi Island Grill, with its build-your-own hibachi plate concept, offers a personalized dining experience that, while commendable, comes with a nuanced evaluation. My selection of filet mignon and shrimp as protein, accompanied by mixed veggies and house-grilled rice, unfolded as a culinary journey that, unfortunately, did not fully meet the expectations set by the price point. The flexibility of creating a custom hibachi plate is undoubtedly a unique feature that caters to individual preferences. However, the total cost of $27.00 for my concoction raised eyebrows, particularly in light of the more economical pre-set menu options. This significant price difference detracted from the overall value proposition and, in my estimation, needed to align with the perceived quality of the meal. Regarding the culinary aspect, the food at Hello Hibachi Island Grill manifested as average at best. While the ingredients were fresh, the execution of flavors lacked the finesse and memorable quality expected from a hibachi dining experience. The filet mignon and shrimp, though competent, did not transcend the realm of the ordinary, leaving a desire for more complexity and depth of taste. Despite the culinary reservations and price considerations, the restaurant as a whole merits a 4-star rating. The concept of the build-your-own hibachi plate is an intriguing departure from the conventional, and the ambiance and service contribute positively to the dining atmosphere. The staff's attentiveness and the pleasant setting elevate the overall experience, even if the cost and culinary execution fall short of the highest standards. In summation, Hello Hibachi Island Grill offers a dining experience with notable strengths in its concept, ambiance, and service. However, the 3-star rating for the food and 1-star rating for the pricing are indicative of areas that warrant reconsideration. While not discouraging others from trying the establishment, my opinion leans toward the sentiment that the overall experience may not justify a memorable trip, especially when considering the perceived value in relation to the cost."