Loco Ono - Poke & Hawaiian BBQ (Reno, Midtown) 1585 South Virginia Street, Reno, NV 89502

"McDonald’s has better customer service than this establishment. Tonight, the server in the front with a monotone voice gave no customer service whatsoever. The dining area has no welcoming vibe or smiling faces. I even left a tip. Never again. This place should shut down. I will never return. I DO NOT RECOMMEND."

"Food is always great but the service could be better. Been here before and was greeted with warm smiles and Aloha. Today, different people behind the counter and showed no care at all. The girl making our poke bowls just slopped it in like she's making prison food. The guy at the cashier was no better. Almost lost my appetite with the poor attitude and customer service. We loved it here before, the atmosphere and the food was great. Not going here anymore, there's a couple more island places in the area that serve the same food but with Aloha!"

"Got the loco moco rice plate and a mix grill plate (with chicken katsu curry and kalbi). Both plates were super fresh and yummy. Definitely were great satisfying comfort food. When we went on Friday 6pm, the restaurant was totally empty. I assume they do a lot more take-out business than eat-in for the evenings. Parking was a little crowded but no problem at all. BTW, the place is super clean."

"First time here and everything was amazing!! We both ordered the Chicken Katsu and no doubt the BEST we have ever had!! Not just in Northern Nevada but Phoenix, AZ as well!! Really good clean food, cooked to perfection with love you could tell! The service was awesome and welcoming, being our first time there, they were patient and very friendly and answered our questions about the menu. The really nice gentleman there even brought us some of their teriyaki sauce to try and that was really good as well. I like how they greet everyone that walks in and wishes everyone a good day when they leave. We are looking forward to going back and trying more things on the menu! Next time we're going to try the Short Ribs Tacos. Thank you Loco Ono, you guys ROCK!!"

"Got the mochiko fried chicken and kalbi beef. It was great. The chicken had a light and crispy breading, it should be eaten quickly as I could see it getting soft in a short time. The kalbi beef was well marinated and tasted great. Overall would highly recommend."