AA Auto Care Ann and 95 - Store # 800

"I’ve being using this location for about 2 years now and I wish I would’ve known about them sooner. George and Joe are very cool and down to earth! My truck is a 2011 and has a lot of wear n tear that they’ve corrected for me. Made a huge difference in how my truck drives! She may be a 2011 but she drives like the recent models! Thank fellas/crew!"

"We have used AA Auto for 5 years. They do good work and are fair in their pricing and what has to be done. Options are given for work, and the customer decides what they want/need done. I highly recommend this business."

"I've been using this mechanic for about a year now and I have to say Joe is the nicest person. He has never once made me feel dumb for not knowing everything he asks about my vehicles, always warm and welcoming. I feel it's more difficult as a female to deal with mechanics and that's not the case here. Pricing is great, communication is great, just all around a great mechanic that I have recommended to several people. Thank you Joe for being such a great guy!!"

"Long story short. This place let me drive off without putting my wheel nuts back on that they took off. I had to call them to ask them about why my wheel nuts weren’t put back on or at least given back to me after another mechanic shop noticed it hours later. The owner proceeded to say “they looked everywhere for my wheel key” but did not let me know they needed that key nor did they let me know they took it off and were basically not going to give it back to me. The “owner” I spoke to was rude, short, unapologetic and rushed me off the phone after asking him repeatedly why they wouldn’t communicate with me that they needed that key in order to put my wheel nuts back on. He then stated that they are open on Tuesday and I can have them put it back on Tuesday morning & then hung up. It is currently Friday 12/22/23. I see they are open tomorrow (which is Saturday) This is something serious and could cause me an accident. I am appalled that this place would let me drive off without saying a word about my wheel nuts. The owner and this place obviously do not care about people and I’m glad I didn’t give them my service and decided to go with another place."

"THIS WAS NOT WORTH THEM DIRTYING UP MY JUST WASHED CAR AND CHARGING ME MORE THAN THEY SAID: This was my first time at any of their locations, which I told them. I said that I have a coupon for a $39.99 oil change. Turns out that they charged me full price after telling me they would give me the sale price. It says on the coupon that there is a free tire rotation, but they told me all of their guys were tied up...You see the pattern yet? Read on. I get into my car after they were done, and my door handle is dirty, my steering wheel is dirty, and there appears to be an oil mark on the inside of my door. They clearly didn't respect me or my vehicle as a first time customer, so I won't be going back. Maybe that was their plan. Some people that "look different" than you tend to do that in this country. Not saying it is or is not anything specific, but if you have an average of 4 stars and I have this experience as a first time customer, then please tell me what it is? Goooo America. I was done in 45 minutes, so it had nothing to do with being busy."