The Bunker at Somersett 2019 Championship Trail, Reno, NV 89523

"We loved the fish and chips here, and had previously purchased it several times. Last Friday we ordered 4 dinners to take to my parents who live right around the corner in Somersett. What a joke! Each dinner had literally a half a piece of fish! a small amount of under cooked fries and half a container of cole slaw. It was far from the usual quality, and the size of a kids meal. We paid 75.76 for this horrible surprise. I contacted the manager about this and he promised to "get back to me" once he "investigated" I even asked him if they were cutting portions to save money..which was kind of me, as I was avoiding blasting him over these meals. His name is Jonathan. He never got back to me. I will never give them a penny of my money again."

"Their website states that it is open, but we have stopped by numerous times and although it says it is open, there isn’t a light on, or bartender or kitchen or staff. If they are closed for ‘the season’, they need to update their hours online and not mislead people."

"Tim Smith, the G.M., doesn't particularly care about the F&B employees. That is not where Somersett makes its money. You will likely get a different server/bartender every time you come here (which wont be often due to poor customer service). The auto gratuity on literally everything that is sold does NOT go to the employee actually handling the transaction. It goes to a 2-week long tip pool, and is distributed amongst many, many different positions including dishwashers, management, etc. This means that employees aren't really incentivized to work a rush, or work that hard at all. What matters is clocking in early and clocking out late, that's how you make the most tips. The members who pay an arm and a leg deserve better. Shame on you Somersett."

"Probably the best fish & chips I’ve had. The fish was one large filet fried in a nice crispy batter served hot with fries and coleslaw and really good tartar sauce. The service was excellent. Ok, the bad. I think we we’re way over charged. The dinner was $15. The bill that came to us was $45. Two $15 dinners and one iced tea and a club soda with lime, $45? What’s wrong here? I brought it to the attention the wait staff and they told me they automatically add 18% gratuity. I have no problem with that because I tip 20%. 18% is $5.76. That leaves us with a grand total of $35.76. Where did the extra $10 come from? $10 for an iced tea and a club soda with lime? The bartender shrugged his shoulders and said this happens a lot and apologized but left the bill at $45. I felt sorry for the waitress so I added $5 for her and walked out spending $50. Sooooo we won’t be back even though it’s probably the best fish & chips I’ve had."