VCA Chanhassen Animal Hospital

"Dr. Allen and the rest of the staff were incredible with my cat. My cat took a fall, I called and they were able to get me in to be seen within the hour. My cat is normally very apprehensive around males and he did great with Dr. Allen. every staff member i talked to was helpful, knowledgeable, and reassuring that my sweet boy would be okay. VCA is affordable, clean, and calming. will definitely be using them for regular vet care."

"Do not take your animals here. These people do not care about the well-being of your pet at all. What they care about is money. Never in my life have I felt more scammed or taken advantage of then I did during my visit to the VCA in Chanhassen. This place wanted a $733 exam fee to refill a prescription for my dogs insulin. Insulin that he requires to live. Insulin he has been prescribed and taking for the past year. Insulin that he will ultimately die without. All I asked for was a bottle of insulin or a prescription that I could take elsewhere to keep my dog alive…the VCA said not without $733. I’ll be taking all 3 of my dogs elsewhere and would urge anyone who loves their animals to do the same. This place is all about profit…disgusting."

"I am very disappointed and uncomfortable with my experience here to say the least. I recently adopted 103 one year old lab golden mix, the animal Humane Society that I adopted him from recommended that I go here for my first check up visit and it will be comped, I will never be returning again nor will I recommend this to anybody. I came in with my overly anxious and confused pup. When we got in the room, he jumped on one of the ladies which we are working on, and a little after that happened I heard in the back them talking about how he doesn’t know his size and how he’s out of control. He’s never had a family before and he’s one years old. I’m not sure what they expect. Bring my dog to the vet. I want to feel comfortable and welcomed and that is the complete opposite of what I felt here. I am overly disgusted with how I was treated and if I could give zero stars I would."

"I agree with others that Chanhassen Animal Hospital is just in full money grab mode. We have been going there for years but at our check up this week the vet spent the entire 15 minutes with us trying to upsell different services and didn’t spend one minute talking to us about the health of our dog. Trying to sell us on their heart worm and tick/flea preventives, trying to sell us a vaccine we’d never heard of, trying to sell us on a dental cleaning ($700!!). A simple check up to get a couple of updated shots ran $250 and if I’d bought everything else they pressured me on it would have been an additional $1,000. They’ve lost their way. We will be changing vets."

"After having a negative experience at another vet after moving to MN, we chose to go with VCA Chanhassen & I wish we had chosen them in the first place. They have been great with communication, which has been made difficult during these COVID times. They also give you plenty of time to ask all your questions and give you thorough thought out answers. We will continue to keep them as our vet for our cat."