Craig Road Animal Hospital

"We are new to Craig road Animal Hospital. But so far loving the care, and services they provide. We were not even a established customer yet, and I clipped one of my 5 month old pups nails a bit to close. Late in the day too, no appointment and they got us in and took care of him. Then time for our pup to get neutered. sort of a last minute decision. I knew I was going to be of work due to rain. called them Tuesday evening. they had an open spot for the next day. (I Got lucky there.) But got him in, and everything went great. Very helpful, friendly staff too."

"Dr. A. Deml, He was tentative while listening to my concerns. He provided all options for my geriatric Shitzu-Poo. He was concerned and polite. He allowed me to be a part of the decision making. I really appreciated it. Charlie is a happy guy!"

"I took my 10 week old Boxer to have his ears cropped at Craig Road Animal Hospital. I was suppose to meet the doctor before surgery but he wasn't there for initial appointment. I then showed the vet tech a picture of how I wanted them done as I had two other boxers with ears cropped that went flawless. She took a picture of what I had showed her. The procedure went well and they sent my dog home with his ears wrapped. The first time I saw the ears they were not cut the same as the picture that I gave them. They were longer and more narrow and this was a huge concern for me. We continued to have the ears wrapped for the next 5 months but they would not stand correctly. They offered to do another surgery where they said most likely this surgery will work. The vet scraps the ear cartilage to try to get the ears to stand. That also failed! They had absolutely no answers for me. Long story short, both ears are flopping and not standing. I'm certain that this is due to the way they were cropped. I'm not sure how you mess up a crop when you have a picture and supposedly have been doing cropping for over 10yrs (Dr Mich). I asked to speak to the doctor on a few occasions throughout the process but he was never available. The matter a fact attitude that this facility had throughout the process was ridiculous. The customer service was also mediocre at best. The amount of money that I was charged for a failed crop was very high. I totally understand that no crop is guaranteed but they did not crop them they way I told them too in the beginning. I wouldn't take my animals there if it were the only vet in Vegas after this experience. I usually don't leave reviews but this needed to be brought to everyone's attention that are considering cropping their dogs ears!"