McDonald's 3500 East Bonanza Road, Las Vegas, NV 89110

"McDonald's food will always be McDonald's food. It's usually not bad, but you can always buy a more expensive option elsewhere. For this location specifically, I recommend using mobile ordering since it makes your transaction much easier."

"I absolutely LOVE Mickey D’s, as a child it was the ultimate treat! However, the Pecos & Bonanza location in East Las Vegas is horrible!!! Recently on two separate occasions I provided my mobile code and was NOT given my food. The first time the manager was gracious and empathetic and gave me what I purchased and what was missing from my order; however, yesterday was quite the opposite. I ordered a 2C combo with a caramel frappe and provided the code for free fries. The young lady that took my order says you can’t use the free fry code when you have a combo included in your order.. weird but ok. So I say make the free fry its own order.. problem solved right?! Nope!!! I get to the window, check my bag and I’m missing my Friday Free Fry. The young lady tells me you do have your free fry. I say no I don’t, all I see in my 2C combo. She says well yeah we had to order your combo a la carte so your fries would be free. I said huh?!?! I explained what the previous lady said on the intercom while placing my order and she said I’m sorry but I can make it right and add a fry to your order. I said how are you making it right charging me for something I was supposed to get free?! She once again offered to charge me for an extra order of fries. I politely and respectfully declined and said that’s not making it right and pulled off. While the food is always great, the customer service is always horrible!!! I will never go to this location again and will spread the word that this location does not care about hard working customers and don’t honor mobile coupons! I’m soooooo disappointed!"

"I went thru the drive thru and ordered a Bacon McDouble and my sandwich was wrong. When I went back 10 minutes later which was 30 minutes before closing, the employees had already blocked off the drive thru and refused to even acknowledge me when I banged on the door. They literally just looked at me through the door. I was charged $2 extra for the add ons I put in and I got nothing I asked for. Terrible customer service."

"Careful when ordering pies or fries. They are not worried about freshness. But sandwiches are good , except for fish, that's usually old and hard"