Papa Johns Pizza 8440 Farm Road, Las Vegas, NV 89131

"Tried to go many times, they just don't change. Nobody here cares. Management lets the workers make mediocre food and treat customers terribly. Bad customer service. Pizza is ready for pickup and they will still make you wait for a long time. The cashier was trying his best taking orders and giving away orders for pickup. The delivery guy came and asked another guy at the back if he would want to help since the line is building up but he didn't care. This guy at the back finally went to the front to "help" but selectively. He even yelled at a customer who's been waiting for the order that's been on the shelf getting cold because he's sitting next to the counter. Remove the chair for the waiting customers if you don't want anyone people to be there. What a rude person! Customer went back in line to try and get the pizza, once it's his turn, the guy left. Very inappropriate behavior. There's a camera, if it's working, it should have been recorded if management care to investigate this certain entitled piece of work employee. Someone else handed the pizza out. Calling their hotline won't work as you can see from the other reviews, they will not pick up the phone. I am sure there's a manager there, one who does not manage the place and let things like this happen all the time. What a terrible place to go. Not coming back. Waste of time."

"I used to work for papa johns. Kids with no name tags. I do not order from third party drivers, no health cards. time of delivery continued to get push back. no seals on the boxes and when i called to inquire I was told they could not give me a refund, but they are not. when I asked for their name and the GM name. they informed that they were not giving that information and hung the phone up on me. my driver from door dash was had dirty clothes and smelled. handed me boxes not out of a bag and no seals. I overpaid for 2 pizzas wings and desert $75, and it was cold. delivery time was 9 minutes after the hour showed up 30 min after the hour. store number 2960 order number 0066 had to drive food back to store. still continue to lie to me when i asked for gm and number and their name. after i informed him that i will be calling and would not leave store they voided transaction. sad part is all they had to do was remake and I informed them I would bring back order and pickup new order. there is ego. after looking at the store and staff i will never order from them."

"We ordered the new Calzone stuffed crust pizza. WOW, what a disappointment!!!! We had a pepperoni and sausage toppings. We live 1 1/2 miles away and had it delivered. This was just a large pie, nothing fancy. It cost with a 15% tip….. $34 !!!! After tip, delivery charge and tax !!! Give me a break!! The pie was so under cooked the crust was very pale. Not even close to what we saw on TV. Don’t waste your money !!! We won’t be back !! What a shame!"

"I've ordered twice from the papa johns and each time, it was a disappointment. It's almost like the staff doesn't care about the quality of the food they are sending out. If you're going to get pizza from a chain, you're better off getting hungry howies or Marcos"

"4 stars for flavor and for fixing their mistake. Our order came in disheveled, it appeared to have tumbled over on the way to my house. Called the store and the store offered to send new ones without any problems. Weeks before that there was another issue with the order, but the customer service wasn't that good. I used to love Papa John's pizza. But after a few instances with the service and quality, I will have to hold off on doing business with them. It's a shame really. My family and I used to love their stuffed crust pizzas."