PetSmart

"No crickets no big deal, Manager Nicole without customer service skills, that's a big deal. Don't want to offer compensation, fine. But at least offer assistance. Let me know where is your next closest location. Call around to find out where they have crickets. Don't just be a bad represent and tell me nope, "we don't have them" then not even inclued when you will."

"Went to drop off my dog at 7am for grooming just like two previous occasion but apparently there is a weight restriction for this employee. So we had to reschedule for a more convenient time for the employee and not us. Not sure why she would let hold onto the dog and get help when the next person would show up."

"I went to take my sons dog to the pet groomer. They are really great here. The guys doing the grooming couldn't be nicer. They had an opening because someone couldn't keep their appointment and they immediately placed me in the spot. I was so impressed that they took him. My dog was greeted with such love from the groomers. I would highly recommend them. The store is stocked well and had plenty of items to choose from. I bought a new leash and a couple of toys. Nice atmosphere great employees. My dog had a great time and he was all clean and slept when we got home."

"Nice people at the grooming area:) this guy got destroyed in less than 10 mins. And it's "durable" for "tough chewers" It was so cute:( second return was this indestructible flying ring."

"Went into the store about an hour before closing. Needed a few items but I am older, disabled and having difficulty walking. Lauren and Nicole were just wonderful! They got the items I needed so I wouldn't have to walk through the store and even helped me to my car with my items. Many blessings Lauren & Nicole and THANK YOU!!!"