Estes Express Lines 400 1st Street Southwest, New Brighton, MN 55112

"What a joke. Wait in line for an hour just to drop off a new trailer. Im burning my drive time. This lot is clearly too small for the amount of trucks they have"

"Do not use this company! They are the worst. I had a delivery scheduled for a Monday 8-12. I called at 1pm after no delivery and was told it was never loaded on the truck (and no one decided to call and let me know!) but could I take another morning off work the next day for a 4 hour delivery window? Customer service was terrible, the agent told me they can’t guarantee delivery dates, even though someone called the previous week to schedule it and their hold music says “We guarantee all aspects of your shipment, from shipment to delivery date”."

"The negative reviewers are idiots, who ships a fragile item with no packing materials or not enough packing protection during transport and than have the audacity to blame the transport company when it shows up broken. I have done shipping and receiving for 8yrs; I pack my items like bricks and never had anything arrive broken. I liked using Estes they're quick and less expensive than the other companies."

"This service delivered my replacement power scooter from Mississippi to Eagan MN. The PRO number given to me by Dahl Medical Supply store allowed me to track the shipment. I think Estes may have been rough with the crate as my steering handle was not aligned with the front wheel hence had to fix it. Otherwise the delivery was okay."

"Too bad there isn't a ZERO stars rating for Estes Express Lines in the Twin Cities. Worst experience ever! Did not notify before arrival, driver was very abrasive, delivery of a $2000 purchase was badly damaged because of being shoved into the delivery truck with a forklift, ripping all the sheathing it was wrapped in & being so tightly packed that the delivery driver couldn't even budge it with a pallet jack. Then the dispatcher called & said they weren't delivering it (while the truck was in the driveway), then he left without any apology or anything. Then 4 days later, Jennifer calls to know if I want the delivery if they rewrap it and bring it out again-- this is after previously spending 2 hours on the phone with Home Depot damaged order & failed delivery, canceled charges, reordering, rescheduling workers at my house, and being pretty dissatisfied about the way Estes was treating me all the way through. Then, to top it off, Jennifer hangs up on me. Good luck if you use this company. My hunch is that they will wipe this review from their website."