Roy's Bar and Grill

"I want to love this place! We would love to have a fun, neighborhood spot to grab a bite or a drink. We visited on a Thursday a few weeks ago, and we were the only patrons. The manager waited on us and we had a wonderful experience! She told is of their plans, about the chef (Belgium, my husband is also Belgium), and we were truly excited. The food was incredible! The french fries were to die for (and I don’t like fries!). I couldn’t wait to go back and have them again! We came back the next Friday, and the place was packed! We were excited to see this, as we want them to succeed! We waited at the door, and were never acknowledged, and finally found a seat near the door. After waiting for quite awhile, the waitress finally came over and took our order. She explained there could be a delay, as there was only one chef, and they were busy. We had no problem, as we knew they are still getting their feet under them, and working out the kinks. After 20 or so minutes, the waitress comes backs and said…”what did you order again?” She proceeded to flip through a stack of tickets, until she found ours. 5 or so minutes went by when another waitress came by and tried to deliver the wrong food. We said no, not ours…and she went from table to table until she located the rightful owner. Not long after, our waitress came by again, to verify our order! I am not kidding when I say this happened 4 more times! Over an hour later, our food arrived, minus my fries! I said…I also order a side of fries…the waitress looked surprised and said she would check. In the meantime my husband received his full meal, which included fries. I noticed that these were not even close to the fries we were served the week before. I tasted one, and nope, not even close. The cut, the seasoning and preparation…not at all close! Average at best. After the 3rd trip to our table to assure me my fries were coming…I asked to have them removed from the bill. We finished our meal, paid the bill, and the waitress returned to ask if we wanted dessert! I replied, I’ve already settled the check, so no…and we had al ready been there for over two hours! I can forgive a few mishaps on a busy night, at a new restaurant, but this was way over the top bad service. The food wasn’t “bad”, but it wasn’t anything special either. Not like the week before. Consistency is so important, and this was way off the mark! Bad night maybe…and I am almost willing to give them another shot, however, they need to know this isn’t gonna fly for long with their inconsistent food and service. If you are not ready to open, hold off until you have it together. I want to love you! Please!!!"

"My husband and I stopped in today! Great service from Jordan, friendly and very knowledgeable! Ordered wings and I gotta say, "outstanding!" We will definitely return and try more from the menu."

"Food was terrible! My friend had a Philly cheesesteak sandwich. It had very little meat and all cheese. The sandwich was very soggy. He barely ate half. I had fish and chips. The fish was rubbery on each end of three small pieces. You can get awesome fish and chips at Katy’s restaurant at Bodines for almost half the price!! Never going back! Waste of money and poor quality food!"

"This place is newly opened and we just happened by it today. Almost didn't go in and so glad we did. Service and food is fantastic!! Patrick the owner is super friendly and Kelly (sp?) managing the bar knows how to make you feel welcome. Don't miss this place. We'll definitely be back!"