Days Inn by Wyndham Fort Smith

2123 Burnham Road, Fort Smith, AR 72903

"Horrible location hotel was run down looks as if they are updating but I was given room on 3rd floor. Come off the elevator and see tools Sheetrock etc everywhere. Room was super run down. Half the lights didn’t work in the room Ac was broken as well. Went down to see breakfast it was disgusting. Bread was solid hard no fresh coffee. Do yourself a favor stay somewhere else. You will be disappointed. One of the nastiest mistakes disgusting days in I have ever stayed at!"

"On 02/03/2024 I rented room 230 and upon entering the room, I noticed the window was ajared would not close properly and I tried to lock it, but it wouldn't lock and felt that my safety was in jeopardy was running a little behind for a engagement. I didn't have towels in the room and had to go to another room to borrow towels use their iron because my room didn't have them and when returned to the room , I tried to turn on the TV and it wouldn't work and come on , so I went to the front desk and she gave me an iron and towels and accompanied me to check out my safety issues with the window and she could not secure it either , so at approximately one something in the morning, she offered me another room assignment and she gave me two room key and those two window wouldn't lock either and the third window in room 130 would lock . She only offered me a 10% discount for my safety and all of issues and the only reason I stayed is because everyone else was booked due to a volleyball tournament and I had no where else to go and I would not recommend this hotel due to the security of the windows and no one checks the rooms to windows and to make sure that they are complete with everything that the room is supposed to have, so that the guest whose spending their money and time shouldn't have to supply the rooms with what is supposed to be there already when the get there . Somebody is dropping the ball and not getting the job done . Management have a checklist for the consumer to insure that all accommodation are met prior to guest checking in . That's why I rated your hotel a one due to all of the issues and inconvenience I endured during my stay , I just wanted you to know why you've gotten this rating ."

"The rooms were horrible for the price they charging. There was a whole in the wall in one of our rooms, in that same room we had to get the sheets changed when we first got there. The furniture in one room was dirty and we were charged three times for the rooms. Now they did reverse the money after being told about it and the only good thing about the place was that they had breakfast and were by a lot of businesses. They are renovating so hopefully they get it together soon."

"Do Not book a room at this location! The hotel is in the process of being remodeled but it was disgusting! Our carpet in our room was filthy with evidence of not having been vacuumed in awhile! My eyes started burning the minute I entered our room, probably from the exterior painting. Lots of trash located under the bathroom vanity. Very weak shower pressure and it took forever for the water to get hot. Bathroom walls had mold that someone had tried to cover up by painting over it. The toilet seat was broken and moved every time you sat on it. The fold out couch looked as if it had been picked up at the local dump with poorly fitted cushions and springs poking out. Our A/C unit quit working sometime during the night so our room got hot and unbearable. The coffee was just hot water! We went to breakfast and came back to our room door open! The maid had already stripped our bed linen and removed our towels and we hadn’t even checked out yet!! It was only 9:00 am!! We were thankful we had already taken all our luggage to our car previously. Maids didn’t speak any English. I highly recommend booking with a different hotel in the area."

"We have had the greatest stay here! The people that work here are absolutely amazing. They're very nice and very helpful. They're in the middle of a renovation right now and it is not disturbing anyone you can barely even tell that they're in the middle of that. Breakfast is wonderful. Everything is so clean and it smells so good! They mop the floors I don't even know how many times a day and I'm grateful. In the lobby they keep lovely great vibing music going that's calming and relaxing. They keep fresh ice water for you at all times in the lobby. It's hard to find decent coffee in a hotel and I must say I'm a coffee lover and they have pretty good coffee! The bed is super comfortable and super comfortable pillows. The location is great you're right by everything yet it seems pretty quiet right here and a safe location. We personally will be coming back here! My husband works up here and we live in Oklahoma and I will be frequenting this place. Oh yes don't let me forget that the shower in my room is absolutely amazing!"