Residence Inn by Marriott Fort Smith 3005 South 74th Street, Fort Smith, AR 72903

"Remodeled rooms. Front desk help was useless for any questions or help with their computer in the business center. A little pricey."

"Horrible experience. They are remodeling the hotel. The management is letting the construction go on 7 days a week. From 9am to 9pm all you hear is skill saws, hammering and very loud music echoing through the walls. I thought I would get to relax in my room on Sunday, but no way. I had to leave the hotel and stay gone until 9pm."

"Good luck trying to work the tv. I found it odd that it was already on when I entered the room the first time. Now I realize they did you a favor because it takes a miracle to figure out the remote on your own… and I’m a tech savvy person. I still can’t figure out how to turn it back on. The AC is super loud and annoying. Worse than most other annoying hotel units. The whole staff is super nice and it’s clean. It’s just their tv and AC are absolutely terrible. The worst!"

"Stay here for 20 days on business, property was generally decent, and the staff was nice and simple as they could be. The exterior card readers are finicky and often don’t work leaving. You stranded outside the building. I requested Maid Services daily, but in 20 days my room was only cleaned one time. Twice I found a new stack of towels, randomly placed in the room, and two other times I had to go and request a new set of towels, but the room was only actually cleaned one time in 20 days even though I requested that it be cleaned daily Rooms are a little dated, but decent enough, and generally decently appointed, even though the equipment in the kitchen was very low quality and broke very easily with normal use. Dishwasher was extremely loud and could only be run if you were going to be out for the day. A bright spot is the breakfast which included eggs, a meat, hot oatmeal, a small selection of pastries, breads, namebrand, yogurt, and a waffle maker. Coffee was very strong, but they also offer iced coffee as well. The television service in my room was sporadic, and sometimes just went blurry in the middle of an episode, and would stay that way for hours. Others seem to have the same problem. If in the area on business I might stay there again, but for leisure travel, I would look for a more updated and well-kept establishment."

"The people have been very nice and accommodating. Breakfast is fair but edible. The waffles are good. The room needs some maintenance, torn curtains and ceiling spots. I'm grateful they were able to allow us to stay extra days when our movers didn't show."