CHI St. Vincent Urology Clinic - Hot Springs 1 Mercy Lane, Hot Springs, AR 71913

"Trying to get a hold of them by phone is impossible. It just tells you they have high call volume then after 10 minutes of listening to the same song it says they're not taking voice messages as it's not set up and it hangs up on you. If it's an emergency go to the emergency room otherwise you're going to have to physically go in as they're not capable of answering the otherwise you're going to have to physically go in as they're not capable of answering the phones"

"Seth....or I suppose I should say, Dr. Seth Hollenbach is someone I have known since he was a child! Well, I know his parents that is ..... He is kind, concerned and cares about the health of his patients When my ex-fiance, Michael took me for both my outpatient surgeries this past November & December, Seth was very courteous and kept him up to fate on how I was doing! This clinic is just WONDERFUL ALL THE WAY AROUND & THAT GOES FOR THE STAFF AS WELL"

"Had appointment scheduled for today and no one even bothered to call and tell me that the office was closed today. Drove over an hour to get there. Tried calling all morning before leaving and busy signal! This is not the way you do your patients!!! Very Angry to say the least!"

"Dr Littlejohn dismissed my health concerns immediately. He did a cystoscopy and prostate biopsy just to disprove my statements because in his post operative report verbal report to my wife I was healthy, no masses, prostate was beautifully healthy, and their was no proof I had ever had or been treated in the past for prostate cancer. 9 days later while on vacation I had to go to an ER in Houston Texas and with an ultrasound and blood work they found a very obvious advanced stage cancerous tumor. Since then Dr Littlejohn and the entire CHI hospital staff and all involved in my case at CHI has done nothing to help me live instead 16 days later I still sit untreated. My requests for medical records have been ignored by Littlejohn and my symptoms are worsening. CHI sent me a get well card after they found out about the tumor Littlejohn missed and that was nice but medically unhelpful. Littlejohn needs his licensed pulled and the right people need to investigate CHI in Hot Springs because they are actually letting me die. They let the PCP internal medical doctor who they chose for me back in June cancel my appointment on the 19 of July and move it even further out. They are not working with my insurance company or even trying to get me help from someone else at their hospital or CHI network of providers. They seen the reports from the out of state hospital and know they told me that I was seriously treated wrong by Littlejohn and CHI Hot Springs also knows that I was to wait no longer than 1-2 weeks before having more diagnosis and treatment instead here I sat untreated and unfortunately dying. I’ve tried and begged and done everything asked of me to get treatment but still nothing. To busy trying to cover their own tails from any possible liability issues I guess. I would stay clear of Littlejohn and CHI Hot Springs until proper investigation has been had. Littlejohn needs his license terminated permanently because he isn’t a doctor this world needs. I have a wife and six kids and dreams but I guess they took a vote on rather my life is worth saving and decided it wasn’t. If anyone reads this stay away from Littlejohn and if your currently seeing Littlejohn get a second opinion on everything he has told you.////// second review in response to a reply made by CHI- I did call your office after this happens and you all CHI did nothing absolutely nothing!! CHI sent me a card with several signatures saying get well soon. It’s funny in your review as the “owner” you didn’t give me anything to go on to as how to call you this time almost a year later. You can email me or call me yourself if you are REALLY interested in resolving this problem but I bet you don’t Mr. Owner."

"Been using these guys for 3 years now. Always had good service. The doctors are really nice and do everything they can to make sure the problem gets solved."