Mission Family Practice 2630 East Citizens Drive, Fayetteville, AR 72703

"I'm pretty sure they're down to only one doctor and a nurse practitioner, and the doctor refuses to take appointments. So basically, if you want to see him, you have to do a walk-in and hope you got there before everyone else. Otherwise, you're going to spend one hour in the waiting room and two in the exam room just waiting for him to finally see you."

"This office is uncaring. I might have a higher expectation of care but also caring is not something this office does without money as being their sole motivator. I thought providers are suppose to care about their patients. I have messaged them numerous times with no response recently and had to end up calling because they ignored everyone of my messages. Then when I called I asked if something that I have done before because they know I have mental issues and it not necessary I come in all the time but instead of checking with the provider they just set me up for an appointment. When I have just sent pictures in the past. I also made them aware of this and instead of asking they just were like we need our coin purse full. I understand if they really need to see me in person to verify but to not even check just to get an appointment really just shows what they truly care about. There were also instances where because i have mental issues and called frequently that they would forward me a line that would just hang up. Not to mention that time they wanted to go home and wouldn't look at one more thing I needed them to look at because I was having a panic attack so I ended up having to go to urgent care cause they wanted to go home. I guess my point is if your looking for an office that has compassion and caring attitude no matter your issue this is not the place money will always be their motivator and it's truly sad. They are also not the best office I have ever gone to and do not be fooled by their rewards for having the best office in Fayetteville. If they are that sad for this region of the world. Truly. The nurse Practitioner is also really unconfident and really needs to work on it because no one wants to go to a provider who say I don't know when it there job to know the thing your asking and there not referral needed. In short best try to find an office that really actually cares about you and doesn't make an evident that payment is their only goal."

"This has to be the first clinic ever to actually be very friendly and accepting! The front desk gal was super nice and made me comfortable. All smiles around! From the nurses to the doctors all very open to listening and treating me like a person instead of a number. I didn’t feel rushed or ignored. All my problems and requests were heard. I think I found my clinic! Thank you all for making my visit very easy, comfortable and helping me."

"I've been going to see Dr Bonner for many years! Here lately I've been seeing Trent APN because he's easier to get in and out of there he does a great job as well! They truly listen to your needs and help you and give you information you may need!"

"I have had Dr Bonner and Mission Family Practice as my primary care/general practioner for the last several years. Since August of 2023 I have needed to visit them 3 times. Each time my wait in the exam room has been excessive. 2 hours, 1.5 hours, and 2 hours. That's once I'm back and before a nurse ever speaks with me. I have told them each time that it's unprofessional and excessive. You should expect a 3 hour visit if you schedule an appointment here. Dr Bonner is great & the staff is wonderful. The wait is ridiculous and disrespectful. I'll be finding another doctor in my network for 2024 and beyond."