Hagen Automotive Inc.

"Made an appointment for an oil change a couple weeks prior. Volvo recommends a certain brand oil. The gentleman said they don’t carry that brand but I can supply it. I was charged the same price as the last time when they supplied the oil. I didn’t make a fuss and just paid the invoice today. The mechanic I communicated with today was not interested in providing a pleasant customer experience. I mentioned that the front suspension was making noise. He said he couldn’t hear anything when he drove it. 100 out of 100 mechanics would hear this obnoxious sound and I was looking for a diagnosis so they could repair it at a later date. Feels like my whole experience today was an episode of Punk’d. That mechanic wanted no part in having a discussion. It was like I was bothering him. The suspension issue exists and will need to go elsewhere. Be kind and communicate clearly if your company is based on serving customers. Car maintenance is not fun and don’t make the experience worse."

"I've know Jim for over 20 years. I've taken every car I'd owned to him until I moved out of state. I always appreciated the honesty and quality work but never knew how good I had it. It's pretty much impossible to find these qualities in a mechanic where I am or probably anywhere. I miss you Jim, keep on keepin on."

"I work just down the street from Hagen and recently decided to bring in one of my cars for some much needed repairs. Collin and Zach at Hagen were earnest and fair in their assessments of what the car needed and even advised me to hold off on changing a rear valve cover since it wasn’t leaking. Pricing was affordable and service was quick. I would definitely consider them next time I need car repairs."

"A+++++ service with Jim and his team! Front desk admin is a doll and super sweet. Jim went above and beyond to help identify areas of concern and squeeze me in last minute with no prior appointment so I could get my tires install before the blizzard blowing in this week. Please they have a cozy set up area for working on site while you wait and comfy seating area with tv set up for clients. I defin recommend his shop and will be coming here for all my service needs!! Thank you Hagen automotive team and Jim!"

"The team at Hagen is incredible with some of the best mechanics in the area. I personally have my car serviced by Collin every time, and he's always been honest and professional with the work that he does. They answer any and all questions I have, and will even answer simple questions over the phone. I've never felt judged for not knowing a lot about cars. Respectful Timely Honest pricing What more do you need?"