Youngstedts Eden Prairie Tire & Auto Service

"Honest appraisal - front end suspension noise required new struts, bearings mounts and stabilizer arms. After market struts not available but I preferred using authentic Acura parts anyway. MDX drives and handles like brand new after the work was completed. Serious money spent but absolutely worth it and I highly recommend this facility - friendly and professional"

"Paid over $100 for a $60 oil change due to my oil filter costing over $45. I wish they would've told me that. I googled it and could've puchased my own oil filter from Hyundai for $15. Was not happy. Super nice people here and very nice / clean waiting area. But do call when my expected cost goes up almost 50%."

"Since my last review I had spoken with the owner and they offered me my next oil change free. I thought why not give them a shot to redeem themselves. I went in and had a great experience this time around. It was just the oil change and the person who helped me was wonderful and explained everything to me and I waited no long than 30 minutes for my oil change. He also explained to me where things went wrong on my last visit within the staff, overall very impressed this time around! ——————————————————— I had been here before to get my tire patched up. Made an appointment and was in and out in around 45 minutes! It was great! Made an appointment to get my oil changed, came in and they told me they couldn’t find the appointment but they would take it anyways. I expected to to take maybe an hour. I was there for 3 hours and when I walked up after 2 hours to ask how it was doing they couldn’t find my keys to see if it was done or in progress. I saw my keys sitting just on the counter with nobody even working on the paperwork or nothing. When he looked he saw there were notes about things that could be fixed and asked if I wanted an estimate, I said yes. Then another customer comes in and they drop my stuff to take care of him. I’m furious at this point because I could have gone to Walmart to get an oil change and they would have done it in half the time and price. At this point it has been close to three hours because I’m still waiting to pay and to get the estimate on what other repairs they think my car needs. After 3 hours they tried quoting me new tires even though I just got 4 brand new tires, and some other mechanic work estimating over 800 dollars and they asked if I wanted to handle that today, like I’m made of money. Then they just kept pushing for me to get it handled even though I expressed I can’t afford that at the moment. Would recommend going somewhere else like the Midas across the street (they are cheaper) and not wasting your time."

"It baffles me they’d try to take advantage of a female walking in by herself. Tried charging me over eleven hundred dollars to get an alignment. Still charged me 54$ just for looking at my vehicle. Took it elsewhere and didn’t get quoted an insane amount. Beware ladies. Reply- not what i was told at another location, and the people don’t lie, you have plenty of complaints of dishonest procedures. NEVER going back and i will make sure everyone knows the type of experience i was delivered. Hope those 54$ are worth a costumer never coming back. I speak the wrath of God over your business and everyone involved in the attempted scam and it will not stop until I receive compensation for all the tears i cried that day, you do not know what people are going through. Shame on YOU!"

"EDIT - after posting this review, the manager called me to get feedback and provide reimbursement for the cost. I appreciate the effort they have put in to make it right, and have increased my rating from 1 to 3 stars. -- Went in because I had a rattle coming from my dashboard. After an hour they gave me my keys and said sorry we couldn’t find the source and the charged me $180. I had agreed to pay for them to do the work if they found the source. They never found the source and still charged me. I would have happily paid the $49 diagnostic fee and had them tell me they couldn’t find it. Took it to a dealer service center the week after and they fixed it within an hour, free of charge. Would not recommend Youngstedts, they seem to be taking people for a ride, figuratively."