Zaxby's Chicken Fingers & Buffalo Wings

"Kim was absolutely amazing through the drive thru today!!! She was so kind and animated, it really made my day. I had been in a bad mood after locking my keys in the car earlier that day and she turned that around instantly. Thank you Kim!"

"One job to do.........make sure when bagging items you put everything the COSTUMER orders in the bag. I ordered online and it said it wouldn't be ready for an hour so i figuredit would be fresh when i get it and not soggy. Always get the worst service here. Get your drink and food shoved in your face. Ever once in a blue moon are they pleasant!"

"Great experience at the service counter with, I believe her name was, Christie. However, after eating and overhearing a conversation between the manager, and another employee, it is made clear a few of these Zaxby’s employees have discriminatory beliefs. I believe her name was Stacie was sitting with the manager and made it very known her dislike of being around any transgender persons. That she steers clear of any businesses that employ transgender persons. While her views show her ignorance, all people have a right to their own view, however as a customer I should not be made to hear her discrimination in the dining area. The equal employment opportunity commission makes it illegal (federally) to discriminate in hiring practices. But seeing the manager perform interviews and then converse with the employee being discriminatory makes it seem this may not be the case. Truly disgusting statements and opinions. Will never be back and make it clear to others they should avoid this zaxbys as well."

"The food was warm at best. The chicken was not fresh. The fries were too salty and soggy! The Dinning Area Was Dirty! I was also charged for 1 dipping sauce."