Brighthouse 2700 North Central Avenue, Phoenix, AZ 85004

"If I could give this company negative 5 stars , I would. The lack of professionalism and product this company offers is astounding. I hired this company to do a short notice, same day, move out cleaning service. My previous tenants just moved out of one of my properties and left it a disaster and I had new tenants moving in within 24 hours so I needed immediate help. I was thrilled because WeCleen could do a same day move out clean but after scheduling the situation went downhill. They charged me an extra $125 for a ‘rush’. Which meant that the cleaners showed up an hour late to an already very late in the day service. The cleaning they did was mediocre at best but here’s the kicker, the cleaning crew used my tenants personal cleaning supplies! When I reached out to management via email to resolve the issue I received a very rude and unprofessional response. Management provided me photos of a ‘clean house’, the after photos. Even I will admit that their photos looked fine except the photos they provided didn’t tell the whole story. The angles were favorable to their service and were clearly chosen to make the house appear ‘clean’. I paid extra to have the inside of my appliances cleaned and that did not happen. The cabinets weren’t wiped out, the doors weren’t cleaned, the walls weren’t dusted or cleaned...I could go on. They came in and did the least they could do. This company shouldn’t be allowed to operate this way. They only take cash so there is no way I am able to recoup and now I have to hire a new company to finish what they didn’t. DO NOT TRUST THIS COMPANY."

"I'll never use another company for cleaning. Period. I've been through 3 moves in the past year for personal reasons and can't say these people have ever disappointed me. I found them through a neighbor and I'm glad I did. There's an issue out there and it's companies who can't even perform the task they say they can. These guys do what they say and I can tell you there was one time they missed a few spots, I called them and they could not make it back for 2 days, so instead of NOT doing anything they gave me a 10 % lifetime discount on services.ive already saved more than the whole cost of that cleaning and then some by now. Thanks."

"Ordered this service special for $60, they requested cash payment of $158 as there was additional work. I agreed.. The number one request I had was to clean window sills and fans.. They only cleaned 1 or 2 window sills and no fans. I complained and they said they'd come back and finish the job. They never did and now refuse to speak with me or my tenants. I don't understand how they can have any genuine positive reviews.. You've been warned. After reading the lengthy response from the management who were not available to take my calls, I'd like to add the following: 1) I wish they had spent half as much time actually cleaning as they do replying to reviews. 2) This will teach me to always be present when a service is provided and not pay until the job is complete."

"BEWARE! - Definitely Over promised and Never delivered. Total waste of time and money. They have my 50% deposit and after 3 days of sitting around waiting , the job is not complete. Day 4 and they are not returning calls or messages. Appointment on 7/6/18 for full service crew for house cleaning, window washing and carpet cleaning on the same day. (Told by owner, " No problem, crew of 4 to 5 lined up, would take about 5 - 7 hours, always on time, I would be so pleased !") Friday day of appointment, cancelled by them after being 5 hours late . Rescheduled appointment for Saturday, 4 hours late only 1 person showed up, not a crew - only washed outside patio windows and cleaned kitchen then had to leave. Rescheduled for completion of house cleaning and carpet cleaning on Monday...They were a no call, no show and are not returning calls or messages."