Option One Plumbing 3826 East Illini Street, Phoenix, AZ 85034

"I was completely impressed with their professionalism, The customer service was top-notch, and Timothy exceeded my expectations. I highly recommend option one plumbing!"

"Andrew came out same morning of call. He was very knowledgeable about sprinkler system and quickly determined the problem."

"Tim was awesome!! This guy was knowledgeable, polite, and had my whole home unclogged in less then 10 minutes!! Will definitely ask for him again…"

"This isn't as much of a review, as it is a Thank You to Andrew and Tim and the team who helped us get our house put back together. Andrew was the "lead" on our job and showed up extra early every morning, and called us with an update at the end of almost every day. He and his team busted their butts to get our job done WAY faster than we could have ever expected. We had to move out due to the large scale of our re-pipe and new sewer line, and they were there continuously every day getting the job done. Thank you Andrew! You were a blessing during this difficult time of having to move our family out of our house. You made a terrible situation just a little bit better! Onto the review portion....We found one of our bedroom floors soaking wet one morning and called around trying to find someone who does leak detection. Option One showed up the next day (after the first company we had come out couldn't do leak detection, even though what's what we called for) and located a leak in the hot water line under our slab. Once we went over options, we were more than confident in choosing Option One to run new supply lines through our house. They had to move the supply lines from under the slab into the attic to avoid digging up and trenching throughout our whole home, which was recently remodeled with tile no longer in production. Once they opened some walls, they found our sewer line was also cracked. They ran a scope to check how bad it was, and showed us there was cracking throughout. We knew we had to run a new sewer line while we had everything open (we got a second opinion and bid, to be sure, but Option One was slightly less expensive and both came to the same conclusion that a new sewer line was needed). We continued on with Option One after the great experience and relationship we already had, and they finished running all new supply lines and a new sewer line all in less than two weeks (including the time the remediation company had to come dry out the bedroom, and do asbestos testing and remediation). This was a massive job and I can't complain about one single thing they did. We ran into some issues along the way (not because of them, but because of how our sewer line was run) and they were able to come up with options, present them to us, and let us decide how to proceed to complete the job in the best way possible. Option One will now be (pun intended) our first option for any plumbing issues, repairs, installs, or any type of plumbing we need in the future! Thank you Andrew, Tim and all of your team!"

"They really are Option 1! I used the Option One of the Carolinas, in Concord, NC. Contact them for advice, replacement, repairs or new installation. From Celebrity customers to people like little ol' me, everyone is treated like Gold. Seriously, I felt highly valued! Anyway, Tim came out with a colleague and they both evaluated each of my concerns, responding with both short-and-long term solutions at different price points. Consultation and guidance go a long way toward making the best decision for my family. I learned a lot from them and got all my needs taken care of. So glad for their full-service and quick solutions. I have a child with special needs and made some extraordinary requests -- Tim met every challenge with his expertise and became my point-person. I truly am happy, even after paying for new plumbing throughout my home and the tankless water heater and carbon filter. The ability to enjoy my home worry-free is worth all the pennies!!"