Escena
About the Business
Located at 8301 West Charleston Boulevard in Las Vegas, Nevada, Escena is a real estate agency that offers comfort, convenience, quality, and outstanding value. With spacious 1, 2, and 3-bedroom floor plans featuring upgraded kitchens, patios & balconies, and full-size washers & dryers in every apartment home, Escena provides a luxurious living experience. The institution boasts three pools, spas, a soccer field, a 24-hour fitness center, business center, barbecue areas, a playground, and a pet park for residents to enjoy. Close to Downtown Summerlin, The Lakes, Boca Park, and the Red Rock Recreation area, Escena is conveniently located near parks, freeways, schools, banks, shopping, dining, and recreation options. Experience exceptional customer service and beautiful surroundings at Escena Apartment Homes. Contact us today to learn more or lease online.
Photos
Location & Phone number
8301 W Charleston Blvd, Las Vegas, NV 89117, United States
Hours open
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
9:00 AM - 5:00 PM
Reviews
"Kameron was very helpful and friendly! The tour was done in a timely manner and all the information regarding the apartment was shared in an honest, transparent way which is highly appreciated! Definitely recommend!"
"I had a really good experience applying for my apartment. I was welcome by Jennifer and she helped me with so much on the spot. Was able to answer questions I wouldn’t have even thought of asking. This is my first team leasing on my own, and she made the process extra smooth and helped me because I was feeling slightly overwhelmed. She definitely made the process easy."
"Don't move here unless you want extra fees added to your account every month! 6 months into my lease, they started charging me $25/m for their renter's insurance. Even when I showed proof that I have my own policy. They charge $25/m extra to have a digital "smart" key pad on your door. There is no option to have a regular door lock. $50/m extra for a key fob for gate entry or access to the pool/fitness center. And now they charged me $1250 for "early termination of lease", when I gave them my 30 day notice! I didn't even end my lease early!!! DO NOT MOVE HERE... THERE IS A REASON THEY HAVE A NEW LEASING OFFICE.. TENANTS ARE CHARGED FOR EVERYTHING EXTRA!"
"I have been looking around for an apartment for a while now . I lived in my apartment for almost 4 years and the biggest problem I have is the customer service . I feel like when it comes to how the office treats you is a big part of living there. When I came to tour this apartment Jessica was the one to show me around she was such an amazing help. She was very knowledgable and she made me feel so comfortable. God bless your heart . Thank you ! I can tell she really cares about people."
"It's been a nightmare having to deal with the unprofessional office and maintenance staff. There was a water leak from the above unit, they said one of their maintenance guys was on vacation so it will be a while. They made a huge mess (the photos show some of it) even the drywall contractor made a commentt about how poorly maintenance removed the sheetrock. Thankfully my lease was up at the end of that month, the maintenance guy called because he was at the unit AFTER I had already moved out. Now I've been trying to get an answer as to why they kept the majority of my deposit after the walk thru was completed and there were no damages caused by us. Yasmine is the office manager but can't seem to call anyone back... it's been over 2 weeks and I've called several times. Save yourself the frustration find somewhere else to rent, this wasn't the only issue we've had with the staff and other residents say the same."
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