Fry's Pharmacy 8900 East Vía Linda, Scottsdale, AZ 85258

"Although I do not use this pharmacy, I do shop at Fry’s here. I needed a question answered today about a healthcare product. The tech came over immediately.to help me He then wanted an opinion from the pharmacist who came over to the counter to speak to me. I was very impressed by their enthusiasm and willingness to help me. I would feel confident that they would manage my prescriptions very well"

"Used to be a great location. New staff is awful….. I watched her act as she was the script police for every customer. Dr sent in a new script with a different dose and by law that’s 100% legal to fill. Decided to act as drs when they are not and refuse it despite my drs office calling to tell them the situation. They proceeded to lie every way they could when challenged and left me without a new script I needed to begin tapering off the medication…. Explain that, being punished for TRYING TO COME OFF. Never been a problem patient ever in my history yet pharmacy techs with attitudes like to decide what’s medically best for you. I can’t wait until they are all automated and Amazon takes over cause these people have got to GO. #freedomfrompharmacists #pharmacistsarenotdoctors"

"I normally don't write reviews but this is so over the top, I wanted to share my experience. I phoned in a prescription, and was told by the automated system that it would be ready by 2 pm the next day. I live 100 miles from the location. I showed up at 4 pm. There was no one else in line or waiting. I was told it wasn't ready. I explained I could not come back due to distance and the clerk informed me I'd have to wait 20 minutes. I won't belabor her insipid replies which were almost laughable to me, but likely would have been infuriating to another customer. What happened next was the mind blower. After a few minutes, a line began to form. The staff pharmacist (Henry Lopez) who overheard the conversation, instead of filling the prescription, walked over to the counter and began to wait on customers as if HE was the pharmacy clerk! My husband witnessed this and got in line. When it was his turn, as Henry cheerfully said, 'What can I do for you?' my husband said, "You can fill my wife's prescription." Henry walked away and started to fill prescriptions, not for people waiting-- there weren't any. He filled a few and put them in bags. Only after that did he fill my prescription. It was as if inconveniencing the customer was his primary goal. I would have understood if others were ahead of me. They weren't. I never raised my voice, never told the clerk what I thought about her or her responses, simply stated that I needed the prescription and couldn't wait long, so I would stand there until it was filled. Had it been otherwise, on an emotional level, if not a professional one, I could have understood Henry's reaction to an abusive customer, but that was not the case. How hard would it have been for him to simply fill a prescription (that once he began, took him less than a minute to complete) while the only customer there (me) waited? That simple action would have turned the event into a positive experience. As it was, he did a great job for promoting the competition. He acted out of spite, pure and simple, and it speaks volumes for Henry, if not for Fry's."

"Best fry’s hands down. Full clothing and shoe department, a Williams Sonoma style cookware, utensil section. My only complaint is that the prices on EVERYTHING I shop for have increased somewhat drastically! My favorite health bar is normally 5.99-6.99 a box for 5 bars, and they are now over $10. Seriously? How can they be marking food up like that, middle to low income families/ singles are really going to have to start budgeting. It’s a real pity that billions of the pandemic $$$ went to criminals defrauding our government. You think by now we could do a little better!"

"Exceptional and friendly customer service for a Covid Booster vaccine. Pharmacist offered a list of vaccines that I received over the past few years to update my medical records. This location goes above and beyond for their customers!"