Bashas'

"Love the staff & the location. Great little neighborhood grocery store"

"Tonight I went to our local Bashas on MacDonald Rd tonight (2/23/24) and witnessed the most appalling treatment of customers I have ever seen. The manager Steve was running self check out was telling elderly customers to go competitors stores, telling them he cannot and will not go look for items in the back. Told several elderly ladies to “Hurry up” and “Just leave already” and my favorite “I don’t care if you go to Walmart, go” He invaded their personal space, trying to intimidate these customers. I spoke to a few employees asking who he was and they all said he is the manager and is absolutely awful, creates a hostile work environment and there are several complaints about him and nothing gets done about it. I asked the employees for the corporate phone number because I wanted to lodge a complaint. Something I have never done but I feel compelled to after the audacity this “manager” has. I am an Arizona native and bashas is our local grocery store. Bashas is employing a tyrant that employees complain about, that customers are verbally abused by and I don’t feel that is what our local grocer wants their residents and shoppers to feel. This Steve told an older black man after the gentleman already paid for groceries that he needed to shop somewhere else when he asked to purchase stamps. Bashas YOU need to step up and not only provide better service for your customers but for YOUR EMPLOYEES!! I believe in every employee handbook it explicitly states they have a zero tolerance policy on harassment of any kind. SHAME ON YOU BASHAS IF YOU REALLY ARE LOOKING OTHER WAY WHEN SOMEONE IS BEHAVING THIS WAY. I hope I get a response to this and I hope you do right by your employees and your paying customers."

"All of the employees under 23 there are all staring at their cell phones hiding from customers like zombies. They disappear when customers are looking for them. The keeping items in stock are restocked maybe once every 3 weeks. They sell stale donut holes for 7 for $5. Equally to to 1.5 of a whole donut. I don't know how they stay in business. The younger employees are absolutely useless even as living human beings. You won't find any help at this location. And probably not find what you want in stock of any popular products. I am speaking only about this particular location. Your younger employees are out of a horror/zombie film that just milk the clock. Standing lifeless and Hiding from the customers and probably the managers"

"Bad lighting no staff the staff they do have barely know what they're doing slightly but not really overpriced considering inflation gross store half the shelves appeared either empty or mostly empty this is my first and last time in a bashes went there for one specific item that I can't seem to get anywhere else right now"

"It's a grocery store! They have groceries! The store is well kept. The prices are a little higher than some of their competitors. All of the employees that we spoke with were polite and helpful."