Acero Cooley Station 3939 East Vest Avenue, Gilbert, AZ 85295

"The staff are always available for help. Maintenance requests were always fulfilled within one day, if not a couple of hours. Very clean and awesome apartments. Highly recommend!"

"This community is okay. The staff is not professional these 5 star ratings are issued from the tenants the office likes, it’s all false and phony. This community management is the worst, I just avoid. I will add all though he throws me underneath the bus, and can careless he’s good and very professional to my face. Eric called after hours to make sure I was ok when my AC went out. This community has their chosen which that’s accepting and probably doesn’t bother their conscious. Good people are nice to all! I was informed and viewed from another tenant portal about a gathering at the club house. Of course, I didn’t receive an invite. I told the tenant with laughter I can careless whether I am invited to any of the gatherings at the club house. However, I would be angry if I needed to attend a event to receive half off on next mos rent etc. I suspected this activity was going on. However I never went to those events anyways. Furthermore all these good scores going out to staff they’re not accurate and we pick and choose who we want to be civil with. Staging a homeless dude by my door, that too was to test my temper, ain’t happening. I am very much alert. I take care of my business in the morning take my trash out or empty at work and check my mail. I avoid at all means. I see things that they think I am not up on. Also there was a mtnc guy that came in my apartment to clean my vents in the laundry room left all is mess on the floor, closed the laundry room door and walked out. I was on a zoom call. I guess this too was to test my temper. I quietly swept his mess up and threw it over the balcony I didn’t have the time to take to leasing office so they could disregard their workers mess. I didn’t go to corporate or the BBB I handled it myself. I’ve learned most ppl don’t take accountability for nothing unless the cameras are rolling the landings are getting very dirty and the riser in the mailroom everything needs to be power washed. People will never understand truly good people are nice and genuine to all just not their chosen ones . PS the lady that has a roach problem wipe things off in your apartment daily with germicidal bleach daily roaches and termites will leave they do not like the smell, it must be germicidal bleach you get from Lowe’s. I gave a gallon to a tenant and the termites went away. I will say community is quiet and safe. I do build up with anxiety when I have to call on mtnc or office that only happen 1 time since being here and I am sure it will stay to min it’s a decent place if you rent with the mindset who you are dealing with and have the careless attitude avoid and keep your area clean and quiet. I do thank the tenants that didn’t condone the behavior from the office and have helped me and it’s always nice to be on speaking terms if not that’s fine to."

"Dont know whats been happening as of late but I’m lowering my 5 stars to 2. Turnover rate for managers/front office people is so frequent that I dont even know who’s currently in charge. My previous maintenance inquiry for our power going off randomly took 2 weeks to get answered. This is AFTER I had a phone call with the complex manager about lack of communication from the office on these matters. The walls and floors are so thin that our upstairs neighbors are constantly banging on the wall when we have the TV at not even an eighth of full volume. When I tried to contact the office to reach out to them and see if theres a healthier way to communicate instead of banging, I never received a response. You may also think this can be easily resolved by just walking down there and talking to them in person, but theres nobody ever in the office to meet with in the first place. My 3 previous attempts to reach someone during business hours were met with a locked door. Theres dog poop all over the dog park and even around the complex from lazy neighbors, and theres 0 enforcement on the matter outside of the occasional “dont do that” email. Im sure they’ll respond to me email or reach out privately to solve whatever issues I’ve arisen here but if a google review is the only thing that motivates them then what does that say. We’ve been here since 2019 and in the past year it’s just been going downhill. Definitely will not be renewing."

"The neighborhood is fantastic, the administration is so helpful and kind, and the gardening and pool are all well care. I recommended to anyone. Is so pace full. I love to live here. The maintenance team are excellent."

"This place is amazing! There are beautiful, brand new amenities and apartments, with a resort-style feel and open concept designs. I've lived in about 5 different apartment complexes in my life and this is by far the best with staff, maintenance, and amenities. The leasing office has been beyond amazing with questions, concerns, and communication. We worked mostly with Reggie and Troy, who have gone above and beyond any expectations we possible could have had. Thank you so much!!!"