Urbana at 27th Apartments
About the Business
Urbana at 27th Apartments is a modern residential complex located at 2302 North 27th Street in Phoenix, Arizona. Our apartments offer a mix of luxury and convenience, with spacious floor plans and top-notch amenities. Residents can enjoy a resort-style pool, fitness center, clubhouse, and more. Our prime location in Phoenix allows for easy access to restaurants, shopping, and entertainment options. Experience urban living at its best at Urbana at 27th Apartments.
Photos
Location & Phone number
2302 N 27th St, Phoenix, AZ 85008, United States
Reviews
"Water/plumbing issues almost weekly. Poor management communication and the worst--roaches."
"i’ve never seen something tan so horrible. i have had countless concerns while living here and WAS never helped. they stole our money and they will not contact you no matter what! i lived there for a year and went countless maintenance emails and phone calls because when we arrived things were broken and left horribly and nothing could get fixed. lots of parking issues we bought a spot and didn’t get it until the last month we lived here. anyway 10/10 don’t recommend go literally anywhere else :)"
"Be aware. New management is awful. Leasing lady can’t even put in a maintenance request herself it’s all on the app and they completely ignore that. They won’t even tell people what the new rates will be since they are waiting to make sure they can charge as much as possible. Horrible plumbing and hot water. Very little advance notice if any is given at all when they do serious maintenance on units. They replaced the windows and never put the blinds back up. They repainted and it was a month before the unit numbers went back up. How can anyone get a delivery. Only time you hear from them is to complain about things like kids using sidewalk chalk."
"Do not rent from here! I first want to say this place ran better when Shari was managing the property. This new management company doesn't care about the tenants. I lived at Oakdale Townhomes for 6 years and always paid my rent on time. This year the property manager wanted to raise my rent $300/month more. I decided it was time to leave Oakdale Townhomes. I moved out at the end of July and after the move-out inspection the current manager, Ashley, said my security deposit refund check would be mailed to me. The check arrived, I deposited the check then my bank tells me the check was returned unpaid and as a result the bank reversed the deposit. I've been in contact with the new property manager, Mayra Alcaraz. She said another check was mailed out on Sept 3rd. And I emailed a corporate representative, Jacque Desjardins regarding the returned check. She also stated another check was processed and sent out in the mail on Sept 3rd. As of today, Sept 15th, I still do not have my security deposit refund check. Both Mayra and Jacque refuse to respond to my communications. Oakdale Townhomes is okay taking your money but when money is owed to the tenant "Good luck" getting it back."
"Pros to Oakdale.... Small community, awesome manager, great place to live. Cons to Oakdale....Shelton-Cook management company is worthless. Shelton-Cook now wants the tenants to pay with a pay card. For the pay card, every time you use it, you have to give your name, address, phone number, your social security number, and occupation. Shelton-Cook is saying that money orders are no longer good. That the money orders are bouncing. Any new improvements haven't been done. Its sad when a management company takes advantage and lies to the out of town owners. Its time to drop Shelton-Cook like a extremely hot potato."
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