Station 19 Apartments

"I'm increasingly frustrated with Northstar Management's lack of urgency and apparent disregard for both my money and time. The process of receiving my refund has been quite a hassle. At the very least, I expected better communication from customer service. Unfortunately, I've only received sporadic and brief text messages, or worse, I've been completely ignored. Upon visiting Station 19 myself, as no one answered the phone or door when I arrived on 7/27, I decided not to rent there. The property didn't meet my standards in terms of cleanliness and appearance. I promptly requested a refund the next day since I had already made payments for my selected unit, intending to sign a lease. The refund was promised to be sent by check on 08/07, but I have yet to receive it. With my move from IL scheduled for tomorrow, reaching someone who can assist me has proven impossible. Urgently needing my funds, I'm seeking immediate communication."

"Don't move here they have no staff for months then staff come back and evict u without looking at previous things from last person this company has fired staff every month cant keep noone..plus my apartment got flood due to upstairs multiple times plus a fire an took them 3mths to fix but the new staff came an evicted me because section 8 refused to pay their portion. She won't last trust they don't keep staff"

"hi, me and my sister have been wanting to go swimming, we have a key from last summer, it doesn’t work to open the gate anymore. I don’t know if we need a different key or if we need a card. We know it’s open because we saw people in there. Please let me know, Thank you."

"I came to Phoenix wanting a fresh start, at the time the landlord was Irene, she was so incredible. Made me feel like I chose the right apartments. I dont know what happened but she moved on to another place I assume and we got another landlady. she was okay , but not very friendly. We finally got an incredible woman named Bren, (I hope I'm spelling that right) she was SO FRIENDLY and sweet with my small dog. She also always greeted my kiddos with smiles. Overall the apartments are nice! I dont have bugs, and I have nice stainless steel appliances. I love that its gated, and the neighbors are friendly as well. I signed my lease for another year, and am happy to be here."